Rude Owner
by OffendedDiner at Citysearch
After calling ahead to alert the staff we would be a party of 14 we arrived to wait in line like all patrons. Our group was split all across the restaurant among 4 tables all seated at different times. We requested to wait for a large table so more of us could sit together. The server argued with us and immediately went to get the owner. The owner came greeting us with "Why am I out here, I should be in the kitchen cooking", we said we don't know why he was out there we just wanted to know if we could wait for a larger table. We were then informed that there was another restaurant across the street that perhaps we should go to because this restaurant doesn't have time for this.
I do not understand how asking to WAIT for a larger table led to being told to go to another establishment across the street.
Clearly this owner, in these difficult economic times has no regard for customer service or courtesy.
This restaurant in the past has always had waiting lines wrapped outside the door on weekends. At 10 am this saturday morning there were 6 individuals waiting in line before us. Clearly a considerable drop in clientele.
Perhaps the owners rudeness has turned off other potential diners as well. How long will this cafe remain open? Hopefully not long.
- Pros: Location
- Cons: Rude Staff
Best Banana Bread Ever
by MapleValleyGirl at Citysearch
Yes, you do wait, so plan on being leisurely and go with someone you like to talk to. Coffee is very good, banana bread is worth buying a loaf (or two!) to take home, eggs and hollandaise are delish. Each breakfast portion is easily two meals. Yum!
- Pros: Banana Bread, Eggs, Coffee
- Cons: Chorizo
Worst customer service!
by Tracie24 at Citysearch
It took 2 hours to eat at this restaurant on Sunday mid morning. The line was not long, but the service was horrendous. The portions are large, but still over priced. The food is not that good! They over charged my husband and I $35.00. The incompetent waitress said she voided the sale. It has cleared our bank account. The reaction of the owner Bruce was that we were wrong and he hung up on me. In this economy not someone you want to give your money to! They are not a Better Business member, probably because they couldn't receive good status! The one pancake for 6 dollars was ridiculous. Not as good as IHOP with higher prices and terrible service. That is pretty sad!
- Pros: The original wait not that long, but once you are seated plan to wait!
- Cons: Service, owners attitude! Presentation of the wait staff!
Good large portions of food with most tables in use
by dinerofnote at Citysearch
The Sundbreak has really large breakfast menus and food selections. The scrambles for breakfast are especially good and good to take home for a later snack. You will not walk away hungry. I would give this place a five stars for food however it gets less than four for the the following reasons:
On Saturday and especially Sunday mornings waiting lines can be really long. They cannot accomodate more than four people very well and seating at tables are limited. Handicapped and high chair access is not good due to limited tables. Table service can also be very slow at busy times and the coffee is just OK.
Good food can be worth the wait but consider the time and access issues if you have a larger group or any combination of handicapped and highchair children.
- Pros: Good food and large portions
- Cons: Waiting lines, crowded and limited tables


