Toys R Us

Recommends

Audrey M.

Joined 2 years ago

Great Selection, Helpful EMployees. I've been to this store on a few occasions and it's always clean and well organized. Even on black friday, the staff had a careful game plan that kept the shopping experience safe and easy, only letting in a limited number of people at a time.

Even when the employees are swamped or don't know the answer to your question, they do their best to get you the information that you need. My favorite Toy Store!

Recommends

Contributor

Joined 10 years ago

Editorial Review. Toy megastore carries a wide selection, everything from Legos and Barbies to outdoor play equipment and baby gear.

Doesn't Recommend

enoch123

Joined 6 years ago

Bizarre Returns Policy. I purchased a Sharp 13"" LCD TV, took it home, and experienced poor picture quality. I took the TV back the very next day, with receipt, and was pointed to the return policy that states that electronics can be returned only for a replacement product. Never before having shopped for electronics where the store will not refund if quality is poor, I did not think to look at the back of the receipt to check the store's return policy. The manager stated there was nothing he could do, called customer support, and let me talk to a support representative. That person agreed that the policy is absurd, but would not do anything for me. I had no alternative but to keep the TV. This is one of the strangest electronics returns policies I have ever run in to. I do not think that customers should be expected to somehow think to see if a company has a bizarre policy prior to making a purchase.

Recommends

jags999

Joined 7 years ago

Best toy selection!. You can find just about any game or toy you need here. They have them for all ages and they have videos, books and science stuff! They have a bike section, a baby section and more! Their prices are good, too.