Bellevue >Chevrolet, Hummer, Cadillac of Bellevue
Has the customer service of a Mercedes store, but with Chevy prices...I'll take that! Dropped in unexpectly for an oil change on one of their busiest days. I had expected to wait a couple hours because of how booked they were, but had my car serviced and back to me within an hour.
this dealership was much better than i expected. we test drove many vehicles at stores all over the eastside, and were treated better here than anywhere else. bought a beautiful new tahoe, and we love it!! thanks bellevue chevrolet
Dan and Sammy was great. Thanks again!
This Monday was my third experience
having my car serviced at Chevrolet of Bellevue and I have found it to consistently exceed my expectations. I have worked with both Logan (I believe that is his name) and Justin and both have had excellent communication as well as an overall professional attitude. I would not hesitate to recommend either one.
On my last visit for a check engine light, I found their pricing to be well below to local competitors as well as a dealer north of them.
Overall, I am a very happy customer.
I had a great experience with this
shop! I pretty much knew what i wanted by the time we got to the buying part, and the experiece was smooth and totally successful.
I have also had service work done there, to my total satisfaction.
Be specific in what yu want, what your expectations are, and they will meet your needs. My whole family drives General Motors cars, and we trade at Lithia of Bellevue. I'm talkingabout 3 generations worth.........we wouldn't go any where else.
I had problem in the past but hearing the dealership was under new ownership I decided to give them a chance and so I brought my car into Chevrolet Hummer of Bellevue and had an excellent experience, The people were great and very helpful. The parts department was fast and friendly, and my car was delivered clean and on time, couldn't have asked for a better experince.
Terrible Customer Service. Went here to look at a Toyota Tacoma, advertised online at $13K, which was in the ballpark of the Kelly Blue Book value. The truck was supposedly fresh out of the service department, fairly low mileage, but not as clean as I expected. Someone had even "repaired" the air intake hose with duct tape - not a good sign when you're paying good money for a "recently serviced" vehicle. Nevertheless, since I had three separate salesmen on my a$$, I thought I'd humor them, and let them offer me their best deal. This is where they really blew me away with their customer service skills, or complete lack thereof: what had been advertised as a $13K truck, mysteriously became a $17K truck. The web listing "must have been a mistake." As you can imagine, they couldn't even come close to offering a reasonable deal, although they did waste a considerable amount of my time. As I was preparing to leave, another potential buyer was looking over the Toyota. Seemed serious enough...until he was informed of the actual price. In fact, they had a whole string of people with appointments to see the truck that day, presumably after seeing it online...and I wonder how that worked out? Bait and switch, anyone? About a week later, after buying a far cleaner truck from an ethically superior dealer, I checked in with Bellevue Chevrolet's website, just out of curiosity. Sure enough, that Toyota Tacoma was still listed at $13K... And, lest I forget, the advertised photo of this truck was actually lifted from some dealer's inventory in Kentucky!
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