Diamond Banque

12/07/11

Friendly and fair!

by babycakes45b at Citysearch

I went it for the first time and was very impressed. The staff was very friendly and they treated you with respect and gave you a fair price. I will definitely be back to either sell gold/silver or to purchase some of their beautiful jewelry. Definitely would recommend it to anyone that is in the market to sell or buy. Great atmosphere!

08/12/11

Rip off!!!!

by Dezzi69 at Citysearch

I had done business with Diamond Banque for at least five years which has included purchasing ($800.00 setting) jewelery service (mounting diamond) and loan.

I sold my wedding ring to Diamond Banque (not the same ring) since I was going through a divorce. They said that they didn't have much interest in that type of ring, it was 14k white gold with a small row of diamonds and they gave me $60.00 for it.

About 30 days later my spouse and I decided not to divorce and I went back into Diamond Banque to purchase the ring back. It was still there and was marked well over $300.00 (I think it was about $360.00)

They looked it up and saw that I only received $60.00 a month ago and they said because of the price of gold increase they wouldn't go lower than $250.00. I offered to give them $100.00 (still a $40.00 profit for them in 30 days) they said no way.

I checked the 30 day gold market and there wasn't a signifigant raise in the price of gold for that kind of a HUGE profit!!!! (Not to mention NOT a great way to treat a LONG TIME CUSTOMER!!!!)

I found a different wedding ring for $160.00 that has larger, better quality diamonds and a similar amount of gold.

While it's not my original wedding ring, I now have a better one, but through that experience I now found out what kind of company they are and especially in this economy - THEY DEFINITELY DO NOT TAKE CARE OF THEIR CUSTOMERS!!!! My business will go elsewhere!

09/05/07

Great customer service!!!

by iris9 at Citysearch

The people at the Diamond Banque were very friendly and professional. The atomosphere was that of talking with friends, or family. It was very clean and had a wide variety of beautiful jewelry available.

I definately recommend for what ever your needs are. So go see them!!!!

• Pros: None
• Cons: Get a good price for what you need.