Security Safe & Lock

01/09/12

THE BEST LOCKSMITH IN BELLEVUE!

by Explorer 123 at Citysearch

I have been using Security Safe & Locksmith since we moved to Bellevue in 1985. Their service has always been great. One time I locked myself out of the house on a Sunday and they came over within 20 minutes! I also bought a a safe that they installed in the floor of my home. I also had them install a locking mailbox so I can be sure that my mail will be there when I get back from business trips. I highly recommend this family owned Locksmith on Main Street in downtown Bellevue.

06/05/07

Do not get your key cut at this place. Ruined my expensive car key.

by aasher at Citysearch

I had bought a key for my vehicle online for $52.00. I had heard good things about this place so I figured if I took my key to them to have it cut, they would do it right.

Unfortunately, I was wrong. The guy ruined my key because he was in a hurry to go home. He cut it....it didn't fit in my car and then he said that he saw some places on my key that he messed up and if I wanted to bring it back the next day I could but he couldn't do anymore on it right then cause they were closing.

So if you go to this place, just be prepared that customer service is aweful. They ruined my key, I lost $52.00 bucks out of the deal all because this a$$hole wanted to go home. I understand we all want to go home after a long day....but he shouldn't have taken my key and offered to cut it in the first place if he was in a hurry.

Will never return and will never recommend this place.

• Cons: horrible work quality, horrible customer service, do not rely on, they don't know what value is.