Lakeside Collision Center

11/18/09

Quick, Quality and Great Customer Service!

by BTSMUSTANG at Citysearch

Let me start by saying what great customer service Lakeside has, they will go out of their way for their customers and will make sure you are satisfied with the final outcome of the repair. My 99' Mustang Cobra, my pride and joy, was hit in the front end and after going through the run around with insurance I ended up settling out of insurance with the other party. I heard about Lakeside through a friend who spoke very highly of them, I took my cobra there and am very pleased with the results. The repair was quick and I got my car back in under 3 days. Brent and his employees were very friendly and did everything they could and more to get my car fixed asap, they even went out of their way while tending to my repair. Above all, if you want your car taken care of and all your expectations exceeded, take your car to Lakeside Collision Center of Bellevue, their customer service is above all the rest! Take your car to Lakeside! You will not be disappointed!

• Pros: They will bend over backwards for their customers!

10/31/09

These guys go the extra mile for you!

by The Stig at Citysearch

I can't tell you how many people I've recommended to Lakeside Collision. When you've got a car that you really love and care about and want to have it back to like it was before things went wrong these guys are the people to see.

They do it at a very fair price, with expert skill and get your car back to you so fast you won't even remember anything happened.

My Mustang GT California Special was keyed on over 90% of the car and they had her repaired, painted like new and back on the road in 4 days! 4 DAYS!!! And this was in the middle of a heavy snow week with cars piling up left and right.

They also went the extra mile to repair scratches under my bumper for free (from parking). And they work with your insurance to get it all settled out so you don't have to worry about that.

You just show up, drop off the keys and get your car back like new.

• Pros: Peace of mind, expert service, quick turn around
• Cons: NONE! Ok well.. how about they don't do it for free :P

10/24/09

talk about Fast, Efficient and Quality work!

by MattL at Citysearch

I drive a lifted Chevy Colorado (2006), got into a car accident where it needed Plenty of frame work along with body. they needed to order specialty lifted parts and they got the job done very quick, and now it drives as good as it did. Can't even tell i was in an accident.

I recomend this shop to anyone and everyone with vehicle problems. Come to this shop and see Josh.

You wont be disapointed, I PROMISE.

• Pros: most professional
• Cons: nothing bad about this place

10/12/09

Great place to take your vehicle for the best work!

by lizz3 at Citysearch

This is the place to take your car if you want it back quickly and looking better than new! I took my BMW Z3 into the shop twice in two months (neither accident my fault!!) and both times Brent had my car in the shop quickly and the work done ahead of schedule! The guys re-did the whole front end (full repair and paint) and it looks and runs perfect! Brent is always helpful and will take care of any small details you require to make the experience painless! I promise you will NOT be disappointed.

• Pros: Great service, they will fix your car to perfection!

09/06/09

Highly recommend Lakeside Collision

by BryanP at Citysearch

Extremely impressed! I saw the great reviews online, which brought me in, and I can say that they more than lived up to what I read. I have a 350z, and treat it like a baby, so it was really important to me that the collision center i went to would do the same.

From first stepping in the door, I was really pleased with how friendly and courteous the staff was. Brent explained the details of what needed to be done, and I expressed my concerns (basically, i wanted my car to look new again). He took me in the shop, and he had the same model car in process of being repaired. I felt very confident in Lakeside Collision after this. Not only that, he thanked me for stopping by (no other collision shop I had been to had been like that)

Also, Brent took care of handling details with the insurance company. He had taken pictures on my first visit and sent that, plus the quote to the insurance company. He arranged for the rental car company to pick me up , which was really convenient. It was nice to not have to worry about those details.

When I got my car back, it looked like new - you couldn't tell a difference. I inspected it thoroughly. Not only was the repair work superb, but they had taken the time to wash and detail the car - i was pleasantly surprisd that the inside was vacuumed.. It wasn't just fixed - it felt like I was driving it off the dealer's lot again.

Overall my impression was that Brent & the people at Lakeside are friendly, honest, professional, and put the customer first. I would highly recommend Lakeside Collision Center and if I ever need any bodywork in the future will definitely go back there.

• Pros: Honest, professional, make customer satisfaction a priority
• Cons: none