Share
11/05/09
Great guy. Excellent Service. Trustworthy.
by seattlecanadian at Citysearch
Came out same day. Was honest. Didn't charge for anything extra. He could have made stuff up, but was very honest. I'd recommend him to anybody. Because he owns his own business, he obviously cares about his customers and the leaves his signuature on every job he does. Great job Larry!
- Pros: Very fast. Super nice guy. Fixed problem easily.
- Cons: Couldn't have done a better job.
10/13/07
Great experience and affordable price.
by orwell84 at Citysearch
So I read the review above and have to disagree with james. I called up Larry's, talked to the technician, set a date, he came and repaired the furnace. Easy as that. The repair technician was both amiable and professional. I encourage other people to just judge this service for themselves.
- Pros: Easy and efficient service
12/07/06
BAD SERVICE, RUDE, DONT RECOMMEND
by james_y2k at Citysearch
Okay, mid November my Trane gas heater system failed on me and my family. We live in a 3 story house, and you can imagine how cold it can get inside when the outside temperature was 34 degress. We were without heat for almost 4 days until I finally got a hold of a company that had time to talk about this problem on the phone. I called Larry's and some man picked up, I explained to him my problems with my heater system he tells me that it was probably not fixable, he explained everything to me in a complicated way, he expected me to understand all this technical talk about DIY heater problems. I am sorry but Im not a natural gas repairman, I'm a consultant for an international trading corp, so excuse me for my lack of knowlegde on gas heaters. He told me to go open my heater and check a certain area if it had flames running in a rude tone like he didnt want to help. When I couldnt figure how to check for a flame, he simply said "oh well, not fixable" so I asked if he could come down to my house and check it. He says for my problem its "not worth his time", it was "not fixable", I afford him money to check and he declined. I tell him thanks for the help and he hangs up without any words. What kind of service it that? and their suppose to be running a business...not a good way to attract future customers, I'll tell everybody I know to never bother with Larry's, and I do know A LOT of clients, friends, and family who live in Bothel, WA. So the next two days I gave my father a call on my problem and he sent a mechanic over and the problem was solved in 15 minutes. The mechanic told me that a metal guard was covering something and that the person who did the install forgot to uncover an opening. I told him about my incident with Larry's and the mechanic was shocked on how rude this guy was. So my heater problem is fixed now. I DO NOT RECOMMEND LARRY'S GAS REPAIR TO ANYBODY, PLEASE AVOID THIS BUSINESS AT ALL COSTS. Find another repair service!
- Pros: Picked up my call.
- Cons: Bad service, rude, unwilling to help.
