Issaquah >Jak's Grill
Make room for an extra large side of EGO!. First, it took me over 4 years to return.Then I thought, why was I so pasionate about not ever dining here again? Not only does this place reek of over the top egos, toss in some rudness topped with extremely slow service and you start to recall. Over an hour for a meal, 20 mins for bread, on a Thursday with ample open seating. I was treated inappropriatly and offended. This 'customer service' trait seems to prevail here at "JaK's Grill". How I, and, my out of town guests were treated is nothing to be proud of. The BOLD taste of distain is all I left with ...that and the power of the internet! Word of mouth. I doubt I will have this over-rated establishment quaking in their boots, but "if I tell 2 friends..." bad press is not good press. Dining here -take your chances ...NEVER going back!
Not very impressed.
Wow, I was very disappointed with the whole experience.
We called to make a reservation but were told they did not take reservations. After showing up we had to wait about an hour to be seated (I've actually since been told this is quick!).
We all ordered a steak meal which comes with a salad and bread. The salad was basically iceberg lettuce with a little oil and vinegar dripped on it, not really what I'd expect from this kind of restaurant.
The service was poor, we had to ask for refills several times.
We got our steaks which came with two small veggies and a tablespoon of potatoes. That's OK I though the steak looks big. I got a third into eating my steak when I realized that the other two thirds was marbled grizzle, I could not eat it. Maybe my dog would have liked it though.
I really felt ripped off and to top it off I had to stop and get fast food on the way home.
If you're into flushing money down the toilet, Jak's is the place to go!
They are now open for lunch. I love to take out-of-town guests there. The steaks and potato pancakes are delicious.
Go before 5 p.m. if you don't want to wait and then you can have a relaxing dinner.
The desserts are too sweet, lack variety, and remind me of corporate restaurant desserts. They may be made there, but they don't taste as if they are. I recently had the creme brulee. It's big, but it lacks true vanilla flavor, sophistication, and the fine, rich, creamy quality of the real article.
Racial taunt by staff - DO NOT PATRONIZE. We are great fans of fine meat so we went to Jaks on the basis of word of mouth. The meat here is not of a quality I would say meets even choice grading, much less prime. The meat was firstly overcooked but the quality was substandard so we brought this to the waitress' attention. Next thing we know we have the manager at our table asnd he makes the statement, "I didn't know you people knew about prime beef!" We are hispanic and proud. I cannot fathom why we were sunbected to this outrage. We demand you boycott this establishment.
Long wait only to be insulted. The wait hee was almost two hours. We orederd our meal only to find the meat substandard. I brought this to the attention of the staff and ended up getting harangued! I mean the manager insulted me as to my knowledge of meat and food prep! I am a customer, damn them! I will not be insulted in this way. I can not recommend this place in any way!
Better than a sitcom but sadly true. One cannot imagine a more terrible experience. The food was exceptionally bad in quality, preparation, and presentation. We had steak and each was ill-prepared by the kitchen. No matter really as the meat quality was marginal with lots of gristle and tendons. The wine card was promising but they must be storing it in an oven as we ordered three bottles and each was off. We told our waiter about this and he told us that the wine was fine! The final indignity was the toilet - the bowl was clogged up by someone and the manager accused us of choking it up with fecal matter! That was really enough and we left in disgust.
Surreal experience with flatulence. We went here for dinner. Everything was pretty slow - getting seated, menus, water, food order. Well we're eating our meal, finally, when the waiter is at our table pouring water refills. He suddenly turns, points his butt cheeks at us, and rips off a long, greasy fartt. He then turns back around and resumes pouring us water. We have never been subjected to such rude and crude behavior - we are speechless. I finally ask this kid what is his problem and he tells me that he ate in the kitchen before his shift and he's had bad flatulence all night. He then wanders away from our table without any word of apology. I cannot believe he did not pass gas in our face without intent as it was too contrived. Needless to say we will never eat at this place ever again!
One of the worst dining experiences ever. Let's see...bad food but far worse service adds up to the worst place I have ever eaten. We are fond of upscale so we thought we would give this place a try. It took forever to get seated and then only after I asked for a third time. We were a bit miffed but after waiting 20 minutes we thought the rest would be easy. Were we wrong! We ordered appetizers and these took 25 minutes to get to our table. They must have been sitting in the kitchen for that entire time because they were all cold and soggy. Yuck. We told our waiter about this and he just walked away without any comment. Our entrees arrived after another 20 minutes and again these were lukewarm. Is there anything more disheartening than cold chicken and steak? That was enough for us and we started for the door only to have the staff confront us - actually blocking our path. This had to be the most bizarre experience we have ever had in a restaurant. I cannot recommend this place with any conscience.
If you are looking a steak this is the place!!!. My wife and I stopped last night for the first time. We arrived just after 5pm. We waited about half an hour for a table. The waitress was very friendly, giving us assistance on choosing a wine to go with with two of the best New York steaks that either of us have had for quite sometime. She gave us a complementary dessert to celebrate our first visit and anniversary. We were very impressed with the outstanding service and meal. We will recommend Jak's to all of our friends and family.
Two hours for a table? Forget it! AVOID! AVOID! AVOID!. We wanted to give this place a try but were told there would be a two hour wait for a table. We put our name down and went into the bar. It was too small, crowdede and noisy for us to have a conversation so we decided to head down the street to the wine bar where we could unwind, have a drink and compare notes on the day. After an hour there we head back to Jaks and order another drink in the crowded noisy bar. After at least an hour I walk over to the hostess station and inquire about our table. The girl tells me that since I left she took our name off the list! I couldn't believe it! She tells me if I want a table there is at least another hour wait! I demand to speak with the manager and this heavy set lummock saunters over and tells me we can wait an hour for a table or leave but either way he did not care! We were outraged! This is a horrible restaurant with terrible service. AVOID! AVOID! AVOID!
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