Proms & Promises

08/05/11

Unfair Criticism of This Business!

by cramalot at Citysearch

I have done business at Proms and Promises three times and NEVER experienced any of the things I'm reading from these "Brides." It IS a smaller shop, and it IS full of HIGH-END DRESSES!!. People should treat the dresses as such!!! My Goodness!!! I've seen the way some young women act when they go through dresses at shops, such as David's Bridal, throwing them on the floor and walking on them, also leaving lipstick and makeup stains on dresses with a who cares attitude! I'm sure this small shop owner has to purchase her merchandise and it is hard enough to run a small shop today without having clients that don't appreciate anything you do for them!! If you want High-End Merchandise and Service, Shop at Proms & Promises!! Treat the Dresses With Respect, and You Will Receive the Same Respect Back!!!

07/11/11

Have to agree with the others

by glassofwater at Citysearch

Recently I went in to purchase a prom dress. Found a beautiful gown, but it was $500.00. Went ahead and purchased it and had Betty do the alterations. First, we were told they would contact us when they were ready for us to come in for measurements....1 week before prom and still NO call. The dress had not been touched and when Betty was questioned we too, like the others, were made to feel like it was our fault! I was told that the dress was not finished, and I then told Betty how it could possibly be finished when you never had us come in for measurements...she then quickly changed her story and said that she had been so busy. I then let her know that we would be in the next day, but at that moment decided to go to the shop at once. When we arrived, ironically she was talking to city search and questioning them how people could place comments on the internet about her shop and continued to tell us her story. …this should have been our clue to RUN, but we already purchased the dress. I could understand Betty’s frustration, but she is really not the type of personality to be running a dress shop where women go to for happy occasions, and occasions where they are once in a life time deals. Honestly, I felt Betty is simply not a people person. I don't think she intends to come off as being insensitive to others and I don't believe she realizes how she makes HER guests feel. I know we felt as though we were bothering and inconvincing her and taking away from what she had to do....which should of been to pamper us, make us feel special so we would buy!!! Although we didn’t get this service, we did buy. I was NOT happy with the alterations, adjustments made to the dress. Actually, we had to go in 3 different times to have it adjusted and one of those time she was over a half hour late to our appointment where she did not call us…we waited in the parking lot until she arrived, and NOT even an apology for being late. With only a few days till prom we were forced to make the best of a bad alter job. In addition, when we finally picked up the dress we were handed it in an old used plastic bag - NO concern for the care of the dress. I could of had it wrapped more professionally by purchasing a $50 dollar dress from a department store, much less a $500 dress. Unfortunately, we purchased our dress before we read all the reviews on city search. Although we had an OK experience...or maybe we made it into an OK experience, we would NEVER go back here or refer it to anyone. Weddings, proms, and any other event that requires someone to dress shop and drop a lot of $$ should get excellent service and be made to feel like a queen and be pampered. If you want any special treatment and care for you dress, I would look early and look in the other direction. In addition, this dress shop is SO small and Betty obviously tries to cut expenses where she can that this shop is not functional.

05/29/11

sorry

by none0601 at Citysearch

i just want to say sorry for the reviews some of the people have wrote and they have bin taken off.. there are no bad rewivews from me or anyone in my group..

im sorry

05/26/11

"Tears of Truth"

by loganstryker at Citysearch

My bride to be went to P&P with her close friend who is also getting married a few months before us to look at wedding dresses and bridesmaid dresses. From the moment they walked into the store until the time they left they were glared at and verbally assaulted by this woman who swears she has done no wrong. I had to hold my bride to be as she broke down into tears recalling her time there. This was suppose to be a great time for her and her friend because they are both getting married and now they have been emotionally tormented by this woman even to this day after both of them wrote bad reviews this woman has the nerve to continue her assault over email, phone , etc. with threats of legal suits if they didn't take down the reviews. It's called Freedom of Speech for a reason!! We can say all we want about the horrific time we had to prevent others from shedding the same tears. I just pray that someday soon that someone will lock her doors and stop this from happening again.

05/26/11

WE MAY HAVE OUR DIFFREANCES

by Apersonrights at Citysearch

I would like to be honest here. I went to Proms and Promises and personally had a bad experiance. I don't really want to say what the experiance was. I felt I was talked down to and disrespectful. Betty felt She was nice to me. I guess her and I do not see eye to eye. When one person tell you that you cant try on the dress cause it doesnt look right or dont pull them out to look at them slide them when the racks are stuffed I can't really see the dress that way. She snapped that she didn't want us to ruin her dresses. I'm sorry to me if you would like me to buy a dress. I have to be able to look at it and be able to try it on. In her opinion it might not look good. but in mine it might. The after math of me taking my dress some were else to get fixed was even worse. I have sat here and read the bad reviews there are over 30 and a couple of good ones. Betty and iIdo not see eye to eye and personally I would never shop here. I will say You can go and judge for your self. Then write a good or a bad review.

Sincerely,

Unknown