Kirkland
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My Pets Vet Clinic
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WORST VET EVER.. If I could give this vet clinic negative stars, they'd get -10. I brought my cat in to check on an ear discharge which was diagnosed by this clinic as an infection caused by ear mites and given some kind of cleaner to keep the ears clean. The discharge never went away, though, and I got a reference to an excellent vet, so I took him there instead. It was actually caused by lesions in the ear bursting and then draining. Not only a misdiagnosis, but the "treatment" they prescribed was actually causing him incredible pain. The vet also missed a lump in his tyroid gland, which thankfully turned out to be benign when it was removed. FINALLY: they gave him a Rabies vaccine which has a carcinogenic agent in it and my cat has been fighting cancer due to this injection for the past 2 years because of it. I can't say it strongly enough: IT'S SAFER TO WAIT UNTIL YOU HAVE THE MONEY TO TAKE YOUR PETS TO A DECENT VET THAN TAKE THEM TO THIS CLINIC.…
No Care. I took my cat to be spayed the other day. She went through the surgery just fine. Then, 4 days later...she stopped eating and drinking completely. I didn't know what's going on so I took her back to them. I brought her in the morning, but nobody took a look at her until late in the afternoon. I had to call them twice! Then, they told me we don't know either. I took her to a different vet the next day and they confirmed that she picked up a viral infection when she was spayed.. I guess they did not want to admit that when i took her there. The expenses that I had to pay because of this were a lot more than the cost of the surgery. I should have taken her to a better place. Pay more upfront and safe more money later.…
A good place. My wife and I have been going there even back when it was Vets for Less. It changed ownership quite some time back and became My Pets Vet. We breed and show purebreed Abyssinian cats. In all the years, we have had good service and no problems but one. That one was made good. Like many places that provide services, the clients need to ask questions and understand fully what to expect. Human doctors, vets, mechanics, they are all human, and do the best they can. I feel the people here do care a lot, and are also busy and professional about every detail. I will continue to use their services as one of my vet clinics. Gary…
Good for vaccines-but thats IT.
I was a customer for years....bringing my 2 cats and 1 dog here. I brought my dog in for a routine dental cleaning. When I picked her up, they told me everything had 'gone fine'. I noticed she had
vomit all over her.
When I got her home, I called and asked why nobody had told me? Why wouldn't they take the time and have the decency to point out that she had gotten sick!?!?!?
This led me to believe she was left unattended for a long enough period of time that it went unnoticed, and nobody bothered to clean her off when they did finally get her out!!!! I was VERY upset-to say the least!!!!
I wrote a VERY long letter to the 'manager' explaining my extreme dis-satisfaction, and all I received were my dogs full medical records (which I requested) and a letter saying (in so many words) "sorry we lost your business!!!!!!!!!!"
I would recommend this business for cheap quick vaccines ONLY. But if you love your pet, and don't want to worry if they're being cared for in a kind way when you're not there, take them somewhere else!!!!! I'd rather spend a little more to know my dog isn't being ignored or neglected!!!!
There are too many other vets out there, who actually have compassion!…
Incompetent and Poor Service!. Brought my dogs in for a heartworm test on Monday and they were supposed to call me on Tuesday with the results. I waited until almost 5pm with no news from them. I ended up calling them myself just before 5pm. They were able to tell me what the results were, but they could not explain to me why no one had contacted me as promised. I was also given the wrong information by 2 different people who work there. I had asked if I could just walk into the clinic and purchase heartworm medication from them if my dogs' test results were negative. These 2 people said yes. I was very annoyed to then find out that my dogs need to have an examination before they would release any medication. I had to take time off work to bring my 3 dogs back to them for an examination and of course had to spend more money than I had planned. I now understand that this is standard practice and needs to be done yearly. It is just frustrating that they did not inform me of this when I had asked them about the heartworm medication. They also made no apologies for misleading me in this matter. I also do not like how they shout out questions to you about your pet or make remarks about your pet's health records from where they sit behind the counter. Why don't they call out your name, wait for you to get to the counter and then talk to you? And yes, you do get different vets that see your pet, so there is no consistency. I guess you get what you pay for. I also wish the vet assistants, or technicians, whatever you call them, act more warm and loving toward the pets. The ones I've encountered do not take the time to stroke my dogs, talk to them and comfort them. They can see that my dogs are scared, but they just go straight to work like robots with no feelings. My dogs definitely deserve a better vet and so do your pets!…
