Ford Of Kirkland

You drove off the lot...YOU'RE ON YOUR OWN PAL. Bait and switch attempt right out the gate. Finally got the add deal. When I came back within 2 weeks with a mysteriously split, no rock chip but split right up the middle, windshield I was treated rudely and told that I was on my own. I would be fine with this if there wasn't an obvious problem with either the glass or the installation, most likely it was installed with tension. The thing is if a rock that leaves no chip SHOULD cause a windshield to split half way up in one day then they have told me what they expect from Ford as a manufacturer as far as quality. If it shouldn't then it was installed wrong to begin with. If this is what owning a Ford is going to be like then I'm nervous.

I'm afraid to even BOTHER them with the shake in the transmission because I don't want to hear what I did to cause that in the first 1000 miles. Or ask why on the freeway on cruise control my mileage per gallon is lower than advertised.

Basically they started as shifty, then I met one honest guy( who won't last there) and bought a car, then they turned into jerks.

I was warned not to go there and now I'm telling you.

P.S. They heavily promote reviews with pleas for kind words ( I'm sure there are rewards to the salesmen). They want to stack the deck with good reviews. I would like to repeat that I dealt with probably the only decent salesman there, but after the sale the service department ruined even his good deeds.

I think Fords Presidents award must be for service efficiency (costing Ford less money)…

New Truck. Ford of Kirkland provided a great experience in purchasing a new vehicle. Raleigh Fouch is extremely knowledgeable with all the options the vehicles have to offer. He provided reliable guidance with options when I was ordering a new F150 Truck. Raleigh made the entire process of ordering, purchasing and paper work an enjoyable experience. I am really happy with my new vehicle, thanks Ford of Kirkland.…

Honest Friendly Salesmen!!. I checked out many of our local car dealerships when researching the options for a new car. From the first visit to the Ford of Kirkland, it was clear that this dealership was a step above. In my opinion, the main reason that they stand out is their salesmen. I was fortunate to work with both Nick Nicoloudakis and Jay Daly and am now a very satisfied Ford Flex owner. I will most definitely go back to Nick and Jay when purchasing my next car.…

Great , friendly salesman and dealership. After looking on the internet for mustangs and inquiring regarding the ones I seen, Dan Lozott was the first person to contact me. Starting with his email reply, to the first call to set up time to come in, the first impression, test drive, office business, to the closing of the deal, I must say I was all around impressed with the service Dan Lozott provide throughout the process of purchasing the mustang. I was impressed with his ability to provide knowledgeable information and keep my attention. When I decide to purchase another vehicle, I will be calling Dan Lozott to help me out. Thanks so much Dan Lozott for the great and friendly service you provide me. Sincerely, Melanie…