Toyota Of Kirkland

(425) 814-9696

12612 NE 124th St
Kirkland, WA 98034 47.71 -122.1727

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Neighborhood: Totem Lake

TOYOTAOFKIRKLAND.COM

Toyota Of Kirkland

TOYOTA OF KIRKLAND PARTS DEPT

5 Star Rating: Highly Recommended

02/20/08

Unusually Good

by mklim at Citysearch

First off, I hate buying cars. Every time it has been the same crappy experience, except for the time I bought a car from Toyota of Kirkland.

I give them a perfect score. They were friendly, helpful, yet not the least bit pushy. It almost felt like I was buying a normal product, which was very refreshing.

And the biggest reason I'm writing this review is the way they handled my problem after the sale. There was a big scratch and dent on the driver side door which went up the roof that I completely missed on my first walkaround of the car. I didn't see it until I brought my car home. I called them up and told them what I found and without hesitation he said bring it in tomorrow morning. They checked it out, determined it needed dent removal and paint, gave me a loaner car, and fixed it right up for no charge.

This was a USED car and I thought I was done for when I got home. But they took care of it and gave me a loaner car in the meantime. This dealership obviously cares about repeat business and they'll have mine.

  • Pros: Customer service

The Details on Toyota Of Kirkland

Category:

New Car Dealers, Automotive Repair, Auto Parts & Accessories, New Truck Dealers

Payment Methods:

Visa, Discover, MasterCard

New Car Dealer Brands:

Toyota

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