Black Angus Steakhouse

11/23/07

GREAT CUSTOMER SERVICE, SAVED THE DAY FOR US!

by woodie309 at Citysearch

This Black Angus saved the day for us on Thanksgiving 2007. We had made reservations at a different restuarant in downtown Seattle, were assured they would be open, TOOK our reservation and then never opened. We Started calling around. I thought of this restuarant because I have been there many times and know exactly what I will get. THEY WERE GREAT!! They had a cancellation and asked if we could make it by a certain time, which was very doable. We arrived at the restuarant and were seated within 5 minutes! We had a great meal, with great service, and were treated very well as always at this Restaurant. I would suggest it to anyone!

They still have the customer first attitude that was started by Stuart Anderson all those years ago!

• Pros: Service, good food. Always a good choice.
• Cons: Some waiters can be a little too friendly! (is that a con??)

06/03/07

Been here dozens of times; always pleased with the food

by toocool79 at Citysearch

I have been eating at this Black Angus for several years, and have always been pleased with the food. The menu has changed over the years, but the food remains at the same quality. The customer service is sometimes off, but usually we get pleasant servers. I like the filet mignon, but the other steaks are tasty as well. Surprisingly the seafood is pretty good for a steak restaurant. I've had the crispy jumbo shrimp, lobster tail, and crab legs, and have been satisfied each time. The appetizers are not very good in my opinion, so I always skip those. The desserts are good although one time I found a long hair in my chocolate cake. They give you a free dessert for your birthday. The potato soup is excellent! I feel as though Black Angus is a good value as well since you receive two large sides and vegetables with your entre.

• Pros: Good food, private tables/booths.
• Cons: Spotty customer service

04/04/07

Good place for steaks

by jana0626 at Citysearch

My friend and I was in for dinner on Saturday. We got seated quickly, but waited 5 minutes for someone to come to the table. When the waiter came, he seemed jittery and spoke really fast...so he was hard to understand, but very friendly.

I ordered a New York strip with a starter Caesar salad, and a kamikaze from the bar. My friend had the signature prime rib, with a Caesar and a Bourbon & 7. Very happy with both our meals and drinks. My steak was very tender, cooked right and had good flavor. We both thought they had a little too much fat on the steaks, but otherwise really good. Absolutely perfectly steamed veggies...

The only issue was that they ran out of the mashed potatoes so I didn't get those until about 10 minutes after the food was delivered. Busy Saturday night, so I can understand that happening.

Otherwise, great dinner. Restaurant was clean, pleasant atmosphere and I love their high booths and divider walls...gives a feeling of privacy. Good place for steaks without the high prices.

Thanks!

• Pros: Great parking, good service and value