Safeway

Doesn't Recommend

happyone23

Joined 4 years ago

horrible customer service. Safeway does not even earn 1-star, I purchased a $50 iTunes gift card on 12/24/2008 for a Christmas gift. The code and some of the info on the back of the card was smeard, making the card useless, clearly a defective card. Thinking no problem, took the card with receipt back to the Renton, Safeway. After numerous attempts, I finally was able to talk to store manager Brett, who pretty much told me that "they could not eat the $50, and did not take returns, exchanges etc., on gift cards. And to prove his point, Brett took a $15 and $50 gift card, used a pin and finger nail to scrape the patch to reveil the code, proving the cards worked. Ok, so you would not "eat" the defective $50 iTunes gift card, but prove what point wasting $65 on the other two. I called Safeway's customer service, iTunes, Apple, emailed iTunes and followed the "invalid code" instructions, nothing. All keep pointing the finger to the other guy, none have honored the defective smeared $50 iTunes card. Save your money, do not give it to the greedy corporations like these.

Recommends

Contributor

Joined 10 years ago

National grocery chain features quality-brand dry goods and produce at reasonable prices.. In Short
What started as a single grocery store in Idaho in 1915 now has more than 1,775 locations. The retail giant encompasses some of the biggest chains throughout the country, including Vons, Randalls, Tom Thumb, Genuardi's and Carrs. Each store offers limitless name-brand products and produce that range from dairy, meats and baked goods to personal care items, pet supplies and cookware. Depending on the location, customers can also enjoy convenient in-store pharmacies, coffee shops and restaurants.