Saturn of Renton

10/11/09

This is the worst dealership ever!

by Infi01 at Citysearch

I happen to be very knowledgeable about cars so I know BS when I hear one. During my 3 hour visit at this dealership I was lied to so many times that I lost the count. The incompetence and the attitude of the staff were simply appalling. Even though I was ready to buy the car that day I left without getting it and I bought one somewhere else a few days later.

Save yourself the trouble and shop at a place where salespeople and the general manager are at least half decent human beings who will not lie in your face just to rip you off.

• Pros: None that I can think of
• Cons: Lying staff, rude general manager, inflated prices

04/03/09

Love my new Saturn

by ttownman at Citysearch

Found exactly what I was looking for! My salesman was super easy to work with. No pressure, and no haggling with these guys. Everyone was friendly and helpful. I will be back when I need another.

• Pros: Great Service, No Pressure
• Cons: Tough to find

03/18/08

Beware and service your car at your own risk...

by PVario at Citysearch

My 2005 Vue was performing normally when I dropped it off for routine service at the Renton Saturn. When I picked it up, they told me that the rear drive module needed to be replaced at a cost of $2700 + labor. There is now a bad knocking sound from the rear drive module and a nasty shimmy when accelerating past 55MPH. This didn't develop gradually - I had absolutely no knock or shaking before these pirates got their claws into my car, and the knocking was in full force as I pulled out of their lot. I went back and asked to speak with the mechanic who performed the service on my car (who was mysteriously listed as "Mechanic 3" on the printout) and was told that I could not. When I asked the service manager to ask the mechanic for more details on the problem, the manager refused. He simply insisted that I replace the rear drive module. Watch out with this place.

• Pros: None
• Cons: They'll break your car and charge you for it