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03/03/09
Fantastic beer selection with excellent service!
by CSMobileUser at Citysearch
Great service!
02/23/09
Fantastic beer selection with excellent service
by CSMobileUser3 at Citysearch
Great service
06/29/08
Best breakfast in Renton
by iamaneater at Citysearch
This is our new breakfast spot after searching for a good one in Renton for some time we came across Whistle Stop and went back two days in a row. They do poached eggs right and have a great spicy bloody mary with thier own spice mix! The ale house atmosphere is relaxed and family friendly. The servers we experienced were friendly and happy to accommodate our special requests for extras- napkins, syrup, salsa, and even switched out our jam for a flavor we liked. They may not look polished, but they are more than willing to do the small things that make for a wonderful experience. The kitchen also mixes up a daily fritatta that is worth a try.
- Pros: great breakfast, great price, great service
- Cons: wish they had a breakfast burrito on the menu
11/23/07
Can't Get an Order Straight and Terrible Customer Service
by dcholc13 at Citysearch
We waited for eternity, after ordering, to get our food and when it finally arrived they forgot the pesto and artichokes on my pesto artichoke sandwhich. By the time they remade my sandwich everyone in my party had already finished eating. It was ridiculous!
The family that was sitting at the table next to us actually had to start to walk out of the restaurant, with their two kids, before the waitress finally gave them their bill. The father was obviously irritated at how poor the service was.
This is the 3rd time I have had poor service at the Whistle Stop and I won't be back!!
- Pros: The food is good when prepared correctly
- Cons: Staff, staff, staff
08/24/07
Poor Customer Service
by stoepel at Citysearch
I had a somewhat bad time a couple of weeks ago in this place, having moved to Renton and wanting to see what is local. Poor customer service, food was good, but just not much into customer service. Like a previous review, seated very quickly, but then some we got lost and there was a very empty place. When we finally paid, the waitress asked if we we looking for a property manager for our house because she was starting a new business. We say no, but I was thinking, even if we were, not with the service we received here tonight! We went back tonight, Aug 24, and were going to give it another shot and was seated very quickly, but again no customer service, this time it was full and there was an extra large group of people there that had a few too many. Loud and very noisy. We finally ordered a water and an iced tea and took a couple of drinks and that's when the large group started to use foul language VERY loudly. I use it, but not in crowded places, in public. And where was the staff to quiet down the group? No where in sight. I walked to the kitchen, offered to pay for the iced tea, was told don't worry about it and we left! Did I mention, the staff had to yell that answer to me. Helpful hints to the staff: It may be a large group, but it may be a one time visit, but in the long run, locals are the bread and butter of your business and should have to "run" out of your place of business. Others were offended as well, I just know why they stayed and why they didn't say anything? Must be because the staff was hiding in the back????
- Pros: If you like to be left alone with no service
- Cons: Customer Service
