BEWARE BAD CUSTOMER SERVICE. My husband and I went here for dinner tonight. We thought it would be a pleasent evening but we were COMPLETELY WRONG. I don't even know what happened. We ordered carne asada. While we were waiting my husband asked for pico de gallo. The manager/waitress came to our table and was kind of rude by asking if we wanted avacodo or not in it (odd for pico de gallo). I said without and she again asked me snotty how I wanted it. Anyway, about 30sec later I asked how much the charge would be...$4.50 she responded. I told her never mind then. She said I couldn't not order it because they were making it as we spoke (LIE) and again, 30 sec later it arrived to our table. My husband commented to her about how fast they chopped and mixed everything and she said "Yep". Our food came we ate. We were completely speechless about her attitude and couldn't figure out why. We didn't feel comfortable paying with our debit card!!!! So, we asked for the bill. It came and the pico de gallo was 5.50. My husband asked her and she said the menu states that it is 5.50 and she made a mistake and would not change it. I was very upset and said OK, that's your tip! My husband asked who the manager was and she snapped at him saying she was. She then proceded to tell us how rude we were and she doesn't want us to ever come back to this restraunt again because we were rude people....if you go on tripadvisor's website you will see many reviews just like ours!!! DO NOT GO HERE!!!! BEWARE!!!! I am so happy we paid with cash because no telling what she would do!!!!!
Great Service. I went to Joses last weekend with my family and received impeccable service. We got our drinks right away and the food came out very quickly. Also, although I noticed that the waitress herself was not Mexican, she was very knowledgeable about all of the food and I even overheard her speaking Spanish to the other coworkers. She and the others took fantastic care of the family, and I would highly recommend Jose's to everyone in the area.
Authentic Mexican -. Best Mexican food I've found in the area. The food is excellent and reminds me of my visits to interior Mexico. There are many dishes above and beyond the basics found at most places. For something different from the usual I like the Chili Colorado or the Shrimp Diablo. For a late breakfast I like the Huevos Rancheros or Huevos con Chorizo. The owner has always been helpful in making sure that everything is first rate. Good family atmosphere and a place I like to relax and enjoy a good meal.
EXCELLENT food, KIND management, VERY CLEAN!.
We have enjoyed JOSES food for a number of years. The food has always been very tasty and freshly made. But we could not believe it could get better. Since the new management the place is sparkly clean and the food THE BEST ever. We visit often with our kids and it is our favorite place to make a business meeting friendly and comfortable. You can see why rude and unrully customers are definitely not welcome. This place is definitely a family restaurant where the food is delicious and everyone provides service, even the manager will come and make sure every detail is taken care of. One Sunday the owner came in and noticed my baby was crying and I could not eat. She held my baby and made sure my toddler had a small spoon to scoop the rice.
We have called in the spare of the moment to make a reservation for 15 for an office celebration and without a problem our lunch or dinner has been FANTASTIC! In many other places you have to wait even 40 minutes for a table for two. Last time one of our business partners had a birthday and we decided to go to JOSES. We were having a great time during lunch and the owner arrived to make sure we had a special birthday celebration for our colleage.
Because we eat at Joses often we have noticed how some people can be absolutely rude and tacky, and they seem to have a rush out of embarrasing themselves and the staff serving them, Maybe some people just want things for free, plain and simple. And we have witnessed how the staff and management raises above it and puts on a smile for the next cutomer.
When we go to JOSES not only we have GOOD FOOD but also a GREAT TIME!
Bad Service and Cheap Food!.
I went to Joses with and open mind and came back late with a horrible lunch experience. My co-worker and I went to Joses where we recieved bad service. Upon arriving we were ignored for minutes and finally our waitress came to get our drink orders. We then ordered our beverages, some pico de gallo and our lunch order. I should mention the place was dead so the slow service was shocking even in the beginning.
Our pico took 20 minutes to arrive, well after our chips were gone (I should mention they charged us 6 dollars for this pico that came too late). Our lunch took 40 minutes. I mentioned to the two waiters that we were on a break and needed to leave soon as the food had taken 35 minutes and still not been served. Finally our food came, but it was so late and our lunch hour just about over and we had to leave. When I asked to be comped for the pico as it came at the tail end (after all the chips had been eaten) of our meal and all our food was late the waiter could only shake his head at me. I blantantly asked if that was a no, and he said yes. No deal. I was so angry at this point my co-worker and I both said we would never come back.
I should also note we each paid 10 dollars for chicken fajitas, assuming it was chicken breast. We got burned dark chicken meat instead for the premium price. The guacamole was also oxygenated brown.
Dont even both trying this place!. I went there a while back and the service was HORRIBLE!!!!!!!!!! The manager does not care about how her employees treat customers or how she herself treats customers. It is just aweful! I was drinking my soda while my boyfriend was talking to the manager and a waitress came up and took all my food (and i wasnt finished eating, I think i was about a third way through the dish) and she threw it away without even asking me if i was finished! Then when we approached the manager about this and all the extra things that we never recieved but were charged for she procieded to tell me that it was all my fault! She also kept lying to me, saying that there was a lot of people in the back. Yet there was only two other cars in the parking lot. And it took forever to get anything! food, drinks... took at least a 1/2 hour for a refill. I will never EVER go back there. If you do go there be prepared to pay for more than u recieve and to leave with steam coming out of your ears, because this place will make you very very angry!
Go Elsewhere. This was the worst dining experience in several years. We waited a long time for someone to take our order. They forgot our drinks. The food we received was not what we ordered. We could not have it remade because of a baby getting tired. The food that I did have was generally good. I complained to the manager, asking that my incorrect meal be removed from the bill. I was understanding that mistakes occur. However, the manager refused and became rude. Throughout the dining experience, I never felt we were a priority for employees. They were focused on yelling at each other in the kitchen. There were three customers in the restaurant while we ate and none when we left. I understand why.
TERRIBLE SERVICE - TERRIBLE FOOD. This was one of my worst experiences at ever. The food was terrible and bland. Ended up being charged $11 for a lunch taco salad which was just a head of lettuce in a crisp shell. Was charged an additional $3 just for beans because we did not want meat on the salad. Brought this up to the manager/owner and was treated very rudely. Was told that anytime you order anything you should expect to be charged for it. They were not willing to discuss the extra charge for beans at all. They could not care that we were paying customers, and proceeded to lecture us on how pretentious it is to expect to get something without paying for it. This place needs a lesson in hospitatality and the service industry. Definitely won't be going back there. Not just the service, but the food was not worth it either.
Bleck. This was the most boring mexican food I've ever had. The food had no flavor, the salsa tasted like it was made from tomato paste, and the prices weren't on par. On top of that, the wait-staff came by to bug us about every three minutes. We finally made it a point to stare down at our food so they wouldn't talk to us anymore. Don't bother with this restaurant.
Bueno!. Everytime I have gone to Jose's it has been a pleasant dining experience... Good food.. The Pico de Gallo con Advacado es muy bueno!! Gracias por toda...
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