09/27/08

Worst hibachi experience ever!

by Wooten

My husband and I love the hibachi grill experience but were VERY disappointed with Benihana in Seattle! The soup was just chicken broth, they charged extra for fried rice, the chicken was chewy, and they didn't even have the traditional orange shrimp sauce!!! There wasn't much of a show and the server wasn't particularly polite either. The only good thing was the sushi and drinks. We are definitely going to try some other places in the area, because this was not worth the $75 for two people!!!

• Pros: good sushi and drinks
• Cons: Terrible service, gross entrees, way too expensive!

04/23/08

Great food, but terrible service in sushi lounge

by truevoid

I have been to the restaurant two times this month, once for grill and once for sushi. It was great experience to have food enjoying chef's performance for grill. But in the second visit for sushi, I was really annoyed by the terrible service of a waiter. She throwed forks, spoons, and glasses on the table. As my friends and I order more food, the service got better.

If you are to enjoy sushi, it would be much better to be served by chef on the bar.

• Pros: grill, chef's performance
• Cons: service in the sushi lounge

11/15/07

Terrible Service

by akem

I've been to Benihana many times and the service in the sushi bar is had been pretty good. But lately, it's been pretty bad. A week ago my wife and I had sushi in the lounge and I have to admit the the food was terrific. Unfortunately, the service was terrible. We ordered a bottle of premium sake and not only did the server serve it with unmatching glasses, tacky if you ask me, they were dirty and covered in some kind of film. The server was extremely slow to bring our drinks, apathetic and at times rude. Here's a helpful hint, sit at the sushi bar and get served by the chefs.

• Pros: Fresh Sushi
• Cons: Sushi Bar/Lounge Service