Bank Of America

Doesn't Recommend

Jay C.

Joined 11 months ago

Give me my money! I get a check 4 times a year from investments. This time I got almost $4,000. The check was deposited on Wednesday at the bank I opened my account at over 10 years ago. The funds will not be available until Monday after 5pm next week. I called the branch at 600 Olive Way in Seattle to ask if they could help me release the funds sooner. After being on hold for over 30 minuets, I was hung up on. I walked to the bank to speak to a manager Nada Wallace whom was very unhelpful, and could only say sorry. I’m sorry too, to tell me that they can not verify a check is a little crazy to me. I have deposited the same check from the same bank 4 times a year for the past 5, yet you want to hold the funds. I will be closing the account and going to one that actually has customer service. I am confident that the money is being held so that bank can have some benefit for doing so.

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Contributor

Joined 10 years ago

Editorial Review by Citysearch Editors. Caters to personal and business consumers with a variety of checking and savings account options plus loans, investments and insurance services.

Doesn't Recommend

asilaydying4

Joined 6 years ago

I Used to Bank on Olive Way. I, a downtown resident citizen bank at BOA of Olive atleast once of twice a week until they hired an employee named Nick. Nick is the most awful teller I have ever had in my life! He makes me and my friends who bank there do c rap that will make it easier for him. Um Hello? Shouldn't you be catering to us? It's not that hard to write down a few extra numbers. I do not know what the policy of professionalism is there but the the rest of the staff (Genie, Sarah,Anthony etc) is great. Whenever I see Nick I let the person behind me cut in line but I kept ending up with him. He is totally rude and arrogant. I usually take things pretty chill but I dreaded banking there so much I totally stopped going to that branch!! He is just lazy and makes the weirdest faces and god...he is so immature! My friend's 2 year old daughter is more polite then him. He never pays attention to the next guest and I see people in the next section saying Nick hello you have someone in line! It has seriously been bugging me every single day for the over the last two in a half weeks that I had to write something down. BOA Olive branch is a 5 star place but down to two now after hiring Nick!!! Beware Seattle!