Nordstrom

Recommends

klbrandt

Joined 2 years ago

Domi in womens shoes is the BEST!!. Many years ago, I had a very unpleasant experience at a Nordstrom in southern CA. Needless to say, I didn't go back for many years. I REALLY wanted a pair of fall boots to wear with skirts and jeans and thought I had wide calves. By some miracle, my husband got Domi on the phone and explained what I wanted and he assured us he could get my into a pair of boots that day. We went in, found the shoe department in an uproar (1/2 yearly sale in full swing) but Domi found us a quiet spot, went to the stock room, came out with 5 or 6 pairs of boots and showed me how to get them on and off easily and explained that I didn't need wide calf boots after all! He ROCKS! We left with two great pairs of boots AND he shined up my dansko's while we decided which ones to purchase. He also made sure we were signed up for the points on a Nordstrom debit card and took extremely good care of us. Because of him, I will probably go back to Nordstrom from time to time. If you need help with shoes, ladies, go find Domi! Thank you VERY much!!!

Recommends

VeronicaSuarez

Joined 2 years ago

I love it when I get a deal!. I enjoyed my shopping time. I got a great deal, because the shoes that I purchased appeared to have some minor damage, the lady knock off 15 percent. I love it when I get a deal!

Recommends

Contributor

Joined 10 years ago

Legendary service, shoes to die for and fashion-forward merchandise keep shoppers returning.. In Short
Founded as a Seattle shoe store in 1901, this popular chain is now known for manageably priced designer duds. Shoppers find a hint of sophistication in the store's white floors and pianists on baby grands. Unique departments include the Brass Plum juniors' section with Ruby Rox and Diesel, and Studio 121 for career-savvy women. A business-centric men's clothing department offers Ben Sherman suits, while relaxed styles from Marc Jacobs and Lacoste are in The Rail department.

Doesn't Recommend

clawsojm

Joined 5 years ago

Their service ain't what it used to be!. The service ain't what it used to be. For example, I left a purse to be repaired January 1. The salesperson stated that it would take about a month for repair. No problem. It is April, and the purse has still not been repaired!!!! If the salespeople would have told me that, at least I could've taken it somewhere else! Also, the ladies in Studio 121 are unprofessional--a couple of them argued over whether or not "I was their customer" (presumably to argue over the commission), in front of me! Completely unprofessional and left a bad taste in my mouth. I complained to customer service, but this has happened in several other departments over the last couple of years (men's, fragrance).

Doesn't Recommend

jclauson

Joined 7 years ago

Fine Jewelry Department- Not what you expect. Don't get me wrong, I love Nordstrom, which is why it almost pains me to have had such a bad experience with their Fine Jewelry department. It is NOT the normal Nordstrom experience. They have high mark ups, they don't negotiate under any circumstances, and their service level is poor. I ended up making a recent purchase of Kwiat earrings at Alvin Goldfarb (a great store!) instead and it was a night and day difference.

Maybe it's better to purchase a high end item like fine jewelry from someone who specializes in it? Shoes at Nordy?s, yes, diamonds, a definite no.

Recommends

mikematson

Joined 6 years ago

Good selection, lots of helpful salespeople, shoe shines. I used to buy all of my clothes at Nordy's. Nowadays I usually stick to getting my casual wear & shoes there. While the sales staff is always willing to help, I have found the best customer service is in the shoe shine department. It's a real treat to walk out with shoes shining like new. I now buy custom dress clothing from myhaberdasher. com but will continue to get weekend wear and the occasional "emergency" item from Nordstrom's.

Recommends

karenloria

Joined 7 years ago

Best designer selection. This is by far my favorite department store. The shoe department never fails to impress and I love that the departments don't try to simplify the myriad of body types down to a few labels such as "petite", "junior", "plus size", etc.

Recommends

andora76

Joined 10 years ago

Price Match. While shopping around for a pair of shoes, I found a pair that was slightly less expensive at another store, however I really wanted to purchase the pair at Nordstrom knowing that their return policy is unmatched. I mentioned the price difference to the Nordstrom sales-person and she informed me that Nordstrom allways matches any price at any competitor so long as the item is exactly the same.

This was a great! I wasn't extremely surprised given their customer service but I didn't think they would match any price on top of everything else they have to offer. They've won me over!

Doesn't Recommend

1of3wa

Joined 11 years ago

Nordstroms - Yuck. If it isn't a size 6 or under forget it. I've seen better looking clothing in WalMart!

Recommends

sk1386

Joined 11 years ago

nordstrom. i love shopping there. I can always find what I need.