02/20/08

great customer service

by miki156

I recently went here on a business lunch and was blown away by the service, menu options and how quickly the kitchen turns around an order. Our server was extremely attentive and very personable. The menu options are fairly lengthy and diverse enough where everyone gets what they want - whether it's a sandwich, salad, combination of the two, or an actual entree (i.e. blackened cod). Given the fact I was having a business lunch, I was blown away by how quickly the food came out and helped make our lunch more efficient. The group I was with were seated promptly and the hostess was very warm and inviting. I would highly recommend this place to anyone - and I'm pretty conservative about recommending places.

• Pros: phenomenal service, prompt seating, diverse menu

08/11/07

GREAT place for drinks and dinner!

by ames321

Last week one of my friends had suggested that we should have drinks after work here to celebrate a promotion. I have to say that the happy hour was GREAT...the bar area was not only lovely and spacious, but they served great specialty drinks (try the "Pomegranate Orange Drop" or the "Raspberry Mojito".) Pretty soon it got really crowded in the bar area so we decided to have dinner and continue the celebration. The hostess said it would be a possible 20-minute wait, however in less than 10 minutes we were seated! For dinner, we started off with the king crab bisque and the smoked NY carpaccio. They were delicious! The bisque had just enough crab (which I loved) and the carpaccio with the white truffle oil was yummy. Next we shared a nice warm goat cheese salad and then for our main courses, we had the seared ahi tuna and the lamb. I have to admit we were in heaven! The lamb was so tender, full of flavor and with the corn souffle it couldn't of been better. Usually when I order the ahi tuna at restaurants I am disappointed, however this was cooked and prepared to perfection. With the miso sauce and the wasabi potato cake that accompanied the dish nothing was left on the plate afterwards. Throughout the evening the service was impeccable. Overall, it was wonderful time and because of the positive experience I took my boyfriend back and once again we had a lovely dinner. He was most impressed with the wine selection and service when we couldn't decide what wine we should select. Right away a manager came to our table and spoke with us to get a feel as to what we would enjoy the most with our meals. He was very knowledgeable about wine and soon enough suggested an amazing particular red wine (I even wrote the name of the wine down because we loved it so much.) I am thrilled to have been introduced to such a great restaurant. If you are looking for wonderful food and service with a lovely atmosphere, I highly recommend it!!

02/18/07

Overpriced, Unpredictable Food, Nice Place

by rwjiii

We went to the Union Square Grill with great expectaions, with a great attitude, and were going to have fun.

After we got over the price shock, we ordered, and were on the way to a nice dinner.

The bread was excellent. I had a cesar salad to start, it was fine, but tiny. My wife had the antipasto plate, the nice variety of food was extremely spicy, and not at all what we expected on an antipasto plate. I had the lamb, and it was tasty, but the portion was so small, as to leave me wanting dinner. My wife had the vegetarian lasagna, it was nothing like any lasagna we had ever seen, smelled, or tasted, it was sort of like a sweet potato or yam loaf, no noodles, no cheese, wierd to say the least, the mushrooms were ok. Our friends dinner, she had the New York strip, it came with potatos, and seemed to resemble normal food, with a correct portion, and was tasty, he had the roasted chicken, and said it had no flavor, the portion was certainly small, it came with crutons on the plate, which we thought was wierd. Dessert, The mango sorbet tasred like mango peel, the chocolate cupcake was ok, but dry, the cheesecake was not like any cheesecake we had ever experienced, it was more like eating watery whipped cream, not rich at all, and the crust was terrible.

Overall, a poor experience, we can not understand how this place gets packed like it was. I think it has a good location, and attractive name. The bar drinks were good, and imaginative.

I would not reccomend this place, I am sorry to say.

• Pros: Nice Place
• Cons: Unpredictable Food, Small Portions, Overpriced