08/04/08

WORST customer service ever!!! also dishonest! do not trust with your credit card!

by SeattleGal11

My friends and I had the WORST experience at this restaurant last week. We were seated promptly because it wasn't busy. We also ordered pretty quickly. However, we waited ONE HOUR AND FIFTEEN minutes before our food arrived. We asked the servers several times when the food would arrive and we were told "fifteen minutes" each time. At one point we wondered if we would ever get our food. When the food did arrive, the portions were small but the food tasted fine. After getting our bill we decided to talk to the manager/owner about the slow service.

Instead of being treated with respect and concern, the manager was very rude, dismissive and insulting towards us. I have never been treated so poorly in a place where I was spending more than $40! Upon receiving the bill we did not tip (the servers told us the tips do not go to them, but to the owner). But when I got my credit card bill I noticed that they charged me $7 MORE than I had signed. Dishonest behavior!!

I would never eat there again nor would I EVER trust them with my credit card information!

• Pros: quick seating
• Cons: dishonest, slow food

05/23/08

Disgusting...

by mediations

Since I work just a couple blocks away I eat the buffet at Pabla 1-2 times a week, and have never been disappointed. On Mondays & Fridays they've got Goat Curry! And their samosas are light, fluffy & just right.

But the other day I dropped $35 at lunch (imagine my shock!) for just 3 items - Potato Samosas, Palaak Paneer (curried greens with paneer cheese) and Goat Biryani. I nearly spewed.

At $13.95 the Goat Curry was 50% bones. The yellow/orange grease which stuck the overcooked rice together like so much grossness oozed onto my shirt. What goat meat there was challenged me to wrestle the gristle off the bone. I lost.

I should let you know that I'm not one of your quieter patrons. When something annoys me I gently but firmly let ownership know about it. In this case I emailed them to let them know my $35 (!) lunch could have used a loving touch. I didn't get so much as a reply. So forget them; the buffet's just not worth it.

• Pros: Decent buffet except for the long, long lines
• Cons: Enough grease to change the oil on your car.

12/04/07

"Dirty-Nasty Food" Avoid Pabla Indian Restaurant. "Worst Customer Service"

by daav3011

AVOID this Nasty place, we had buffet here, and found small insect in food. When complained, the guy came and smiled and just picked it and walked away, didn't even say "Sorry" or no explanation, I thought to move on, then found a long hair in food, then that was enough, I felt, thats it!!! I felt sick of that food.

Later when talked to a friend, I was told, these chains of Pabla restaurants, cook in large scale and take it around to their multiple restaurants. Nothing is Fresh. They cook grave and chickens separately for example enough to last over several weeks, when they get order, they just mix and warm, making it look freshly cooked.

Yikeeeesssss..... thats sickkkko .. Customer Service was Worst! Made me feel like they were doing us a FAVOR by letting us eat, as if it was for freee and Guess what, even if for free, you don't let people eat that.

Worst Eating Experience of Lifetime at PABLA Indian Restaurant at this Seatle Location.

• Pros: None
• Cons: No Parking, Worst Customer Service, Nasty Food, Stale Food, Not worth.