10/02/08

Not worth your time....

by IndulgenceLover

I work downtown so i get so many tourist that tell me "wow everyone downtown is so nice!"

NOT true of pike place bar and grill. They are a disgrace to Seattle's amazing reputation.

They have no idea what customer service is all about, There are a couple nice servers

but it does not make up for one of the hostesses they have. She is absolutely horrid.

The way she treats the customers is shocking, treats them with no respect at all. The food

is always cold when it comes out, it'll sit for 10 minutes before they bring it out. Thats after it

takes them 45 minutes to prepare it. The only reason i ever come back is because they are

one of the few places in downtown that serves breakfast. Once I find another breakfast place

I will never have to step foot in that disgusting place again. (did i mention the decore is stuck

in the 80's?)

In conclusion....If you want a freezing cold meal after waiting for an hour and being seated by

a rude hostess. Then by all means come to this 0 star restaurant that does no justice to

Seattle.

• Pros: They serve breakfast
• Cons: horrible employees. monkeys could cook and serve better than them.

07/11/08

Awful...

by JenMoon

This place is the subject of one of the worst customer service experiences of my life. Not only was the service slow slow slow (although our server was sweet), we could see the kitchen and how disorganized it was with plates piling up and waiting to go out, food getting cold. We finally left after watching table after table that ordered after us get served the same thing we ordered (we never even got to eat). When I asked for a refund for items we hadn't gotten, the manager YELLED at me, saying she'd already comped our food (which we never got).

I will NEVER ever go back here. I work in the area and it's a tourist trap and not even a very good one. Ugh.

• Pros: they serve alcohol
• Cons: slow service, rude managers and owners, disorganized kitchen

10/31/07

great beer!

by chellylopez

great food! great beer! great service!

Causual atmosphere, large beer selection, delicious food!

Highly recommended!

• Pros: great beer