Seattle >Kells Irish Pub & Restaurant
Traditional. Good traditional Irish food, a chill and relaxing place like most Irish pubs, if your looking for a loud traditional American bar i would not go here. However every now and then they have live music which wakes the place up. Love the sausage rolls, good place over all.
Not a happy place.
Visited Kell's on May 4, 2010.
Ordered the Salmon dinner for $27. Knew it was a mistake but my husband insisted. It didn't measure up. Nothing measured up. Ordered a glass of wine and the glass was served half full. The waitress was rude and acted like we were bothering her. The overall feeling in the bar was that we were not welcome. The food is not worth the high prices. We stay at the Crown Plaza at least once a month and walk to the nearby bars and restaurants. This was by far the worst experience we have had in Seattle. It so ruined my stay that I am still complaining about it to everyone I know.
NEVER AGAIN!!!. Waitress was rude and argumentative when I tried to send back the "clam chowder" (after 2 spoonfulls) for having NO CLAMS in it!!! Then she tried to tell me a second time that the clames were just "really small" and "chopped up". When I informed her I cook for a living (and have for the last 15yrs.) she persisted, finally I told her asertively "I don't want the soup" she walked off in silent protest. No apology, no customer service. Then..........the owner/manager lady w/ long red hair and an attitude began questioning me about the soup. before I could gather my thoughts she also began arguing w/ me, THE CUSTOMER!!! What happened next was a first in my 39yrs. on earth and the 15+ years I have spent in 5 star kitchens, brewhouses, and celebrity chef shadows. Billigerent and indignant are the only words that describes this......."your paying for the soup this is not a charity I am running". When I asked her to repeat that, she did. I was then informed I could take my business elsewhere. Having enough of this I finally made a mistake and told her where she could go and what she could do when she got there. I got up to leave as she told me she was now "calling the police" for assault and a "dine and dash". I paid my tab w/ plastic (which later I learned from my bank I was overcharged 12 dollars) left the establishment and was mocked w/ the term "God bless you" as I walked away. God had nothing to do w/ what happened there and nither will this Irishman ever again!!!
Tired of giving this place chances...and money.
My wife and I used to love hitting Kell's on weekend afternoons and evenings for decent food and good beer, but the service has been so abysmal that we are quite done with this place. I had to ask a waitress for menus...then we had to wait to order drinks...then...well, we left. I wish that this were an isolated incident.
Bye Kell's. We will be taking our money elsewhere.
Management Lost a Customer FOREVER. We moved to Seattle two weeks ago and after settling in were finally able to make it to what used to be one of our favorite restaurants. It was 20 minutes before 5pm when the dinner menu starts. So instead, we ordered from the Happy Hour Menu and started with one order of the Twice Baked Potato and one order of the Ballycastle Sausage Roll. The Sausage Roll's were so good we order two more. We were unable to finish so I asked the waitress for a to go box. She came back stating management told her because we ordered from the Happy Hour Menu we couldn't take our leftovers home. It's not like they put out a buffet where you go and load up your plate. I ordered from the menu. Have you heard of anything so FREAKING REDICULOUS!. I ordered food from a menu and paid for it and was unable to take my half of a sausage roll home. They have forever lost two Irish customers.
Good food, rude service (see a trend?). My family (a party of 5) had lunch at Kell's today while at Pike's Place market. Most of our entrees were good although the soup of the day (Turkey and vegetable soup) was oddly spicy, like they were trying to add oomph to an otherwise boring soup. What really ruined our meal was the wait/host staff. Our waitress was clearly annoyed by those in our party who were struggling to decide on there meals and beverages, barely smiled and was generally aloof. The hostess completely cleared our table while we were still sitting there socializing-basically saying hurry up and go without saying it. This seems to be a trend with Kell's and we will likely not be back.
I went here on my Birthday and had the Lamb and Irish coffee. It was superb and served with a smile. Awesome place. My date had bangers & Mash and it was correct in all it's splendor. :)
Note: why can't we say ( r a c k ?!) I had the R A C K of Lamb, but the filter won't let it through. Curious.
this restaurant is a joke!. I went to this restaurant with two other people. We were able to get seated promptly on a nice Saturday night and also were able to get a patio seating. However, the service was extremely slow even though there were not that many customers. The restaurant was half full. The waitress took her sweet ol' time to get us our beverages and did not even ask us if we want any water. All the other restaurants I've been to always serve water regardless. I ordered corned beef and my friends had the lamb special and crab stuffed sole special. The food came out 1 hour later because they ran out and had to thaw the fish (according to the waitress). The food was fine but small portions with huge price. And I don't know what other people are talking about. There really is not much view since it's blocked by another restaurant's patio!
The service at this restaurant is absolutly horrible. I went in with my boyfriend and we approached the bar and asked if we could sit outside since the weather was nice. The bartender told us to go ahead and someone would be right with us... in front of two servers.
We sat outside for 20 minutes before we were even acknowledged by the wait staff. During this time another man came and sat at a close by dirty table, the table was cleaned in front of him and he got a drink before anyone even said hello to us. Another couple behind us left, again the table was snatched before anyone cleaned it, and the ladies were served drinks and given menus while we sat there.
This entire time-- we are sitting directly in front of the door into the restaurant in plain view of servers and the bartender. As we were about to leave one of the ladies asked if we had been "helped" yet... although there are no dishes, drinks, or menus on our table. Upon request we were brought drinks and a menu... the server never came back. As another server was passing we grabbed her and ordered apps... as we saw our previous waitress in street cloths walking out the back door, her shift ended and she never brought us any food!!!! (the second server took an another 15 minutes to bring two beers which were both on tap!!) The only reason this bar gets 2 stars is because the location/view from the patio is great in warm weather, and we really like that its in post alley. The Oyster half's I had for apps were also really good. Other then that... THE SERVICE SU**S!!!!
Good food, good place to go for bar crowds.
If you enjoy good food, get there pasties (pronounced pah sties, unlike the things that cover your b00bs!) We stopped in there at the beginning of our night of bar hopping, and it is a busy place. Don't come here late in the evening if you're looking for a quiet neighborhood bar.
The whole bar was hoppin, people (meaning our crowd of 10-15) were in the middle of the bar signing to the music....fun times.
If you go in a large group, they designate a server to you right away and she takes care of you the whole night. Staff is great, and we made lots of friends - so the place is great too!
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