W Seattle

11/24/08

One of the best lounges in Seattle

by kirillgil007 at Citysearch

Lounge - nice, quite and has a fireplace to sit in front of wile sipping a drink ? which is really a sell point for me? I have never stayed in the hotel itself but judging from the lobby and the lounge which I frequently visit it must be grand.

• Pros: Quite music, good drinks, no one bothers you
• Cons: Not too many people fit there - if you come on Friday, Saturday night most likely you will not find a spot

09/04/08

There are better places to stay for your money

by CaspanRye at Citysearch

I'm a frequent visitor to Seattle and have stayed at the W numerous times. The last few visits have been so terrible I stay anywhere else, even though I'm a member of their points program.

First off, the hotel is in dire need of updating. It's only fashionable and chic if you're living in 1995. The hotel really shouldn't advertise itself as being boutique or cutting edge - it's really just a place for people to party and trash the place. On a recent visit we had to call security because rooms on both sides of me had parties going on at 3am. Security gave them numerous warnings, but did nothing because they had rented a conference room all week. Really?

When I tried to get some recommendations for dinner, the snooty concierge with the tight pants told me everything was booked and it would be nearly impossible to get a reservation downtown. I suppose browsing ebay is more important than making a few quick phone calls for a guest.

If you're looking for a real hotel that cares about guest experience, try any of these: Hotel Max, Hotel Andra, Hotel 1000, the Fairmont Olympic or the Arctic Club. Just avoid the W in Seattle at all costs.

• Pros: Cheap rates through expedia, good music in the lounge
• Cons: Nickel & dimed on everything, poor customer service, party central

03/27/08

Great business hotel, fabulous bar, fantastic service

by janetstonge at Citysearch

I stayed at the W for a business convention (zzzzzzzzzz). From the minute our cab dropped us off, it was show time. The entire staff are well trained and in the business of catering to people. I know this because I DO customer service for a living. I had a suit tailored at Nordstrom while there, my personal shopper dropped it off and the CONCIERGE actually took it to my room, unwrapped it, and hung it in the closet. No one had to "look" for it when I asked. They all knew where it was. I'm salivating just thinking about that! The ambience is amazing, my room was amazing, LOVE BLISS LABS being from NYC. This place is dialed in. The bar hops every night. It's efficient yet fun for business. Met some girls from Portland escaping their doldrum lives who were having an awesome time. And if I actually had a man in my life, it would be a great place for romance.