Globe Optical

03/22/11

awesome customer service

by jeffzeitler at Citysearch

Very nice optical shop. Customer service was fantastic. I enjoyed talking with the opticians and the doctor. Keep up the awesome work.

Jeff

05/05/08

Bad service

by chamelio at Citysearch

Dr. was curteous and professional but service was horrible. The older woman working the front desk was rude, continually making unnecessary comments. Will not go back because of this. Only went because it was close to my work. Another co-worker also echoed my feelings and will also not going there in the future.

03/09/08

best eye doctor in seattle at the best price too!!!!

by dstrawther1978 at Citysearch

i went to globe optical two years ago they were very courteous, prompt and paid attention to the utmost detail i am going to return with the utmost glee to aquire a new pair of glasses and futher more to the nay sayers a pox on thee these people are wonderful people and they are truly masters of the craft of they attend to and my mother aquired a wonderful pair of glasses that look absolutely spectacular on her that have the slightly new transition lenses and she has had her glasses with the transition lenses since transition lenses first appeared on the u.s market her glasses fit her perfect they were from globe optical by the way and she has had no problems whatsoever with her glasses even the on the first day she was handed them and that's all i have to say globe is simply the best by far

• Pros: excellent customer service, perfect attention to detail
• Cons: none whatsoever

12/22/07

Not good

by jarea_meh17 at Citysearch

Went there because it's in downtown and close to work. Mistake. They gave me the wrong prescription for my contacts, so I returned and got new testing done. Their staff do not pay attention to detail. They were supposed to call me when my contacts came in or if they did not get it by a certain date. No calls, so I called them. They were nice enough to give me some free contacts to accomodate my traveling schedule.

Overall, I would not suggest going there and I will be looking for a new place come next year.

• Pros: close to downtown (across from Pacific Place mall)

01/29/07

Avoid at all costs.

by remjones at Citysearch

I had a horrible experience at this shop. First, I've gone there before and when I called to make an appointment they didn't bother to mention that my usual doctor was no longer there. Imagine my surprise when I showed up for my appointment and was greeted by a totally different person. Next, they are mostly just rude there. They double charged me and they billed my insurance for a service I didn't even have done causing me to end up with all sorts of other troubles when I went to a different shop to get new glasses. I would not recommend this place to anyone. To top it off I just found out that my contacts were recalled. They never contacted me to discuss this. I had to find it out for myself.

• Pros: Location if you work downtown
• Cons: Everything else