Seattle
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Plum Kitchen Inc
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My favorite place for breakfast. A neighborhood icon! Going strong under new owners and still filling up with neighbors, friends meeting friends, groups, singles reading the paper with a watchful eye. A great place for food and catching up.…
Horrendous Owner & employees. I must admit that the food is excellent; however, one Sunday I went in and ordered breakfast. Louisa waited on me. When I mentioned that $10.75 seemed a little high for scrambled eggs, she went off on me. Said "I asked you if you wanted sides" and I said Yes. Then she said, well I must not have heard you. She was so angry, she yanked the menu away from me and was literally shaking. Personally, 14-Carrot Cafe is better and you won't have a psycho waiting on you. I have never felt so attacked in my life. And of course, they left off the toast........Are there any good psychiatrists out there willing to take her on?…
Can't keep away from the food, even though I'd like to.... Louisas' food is really really good~ which is why I tolerate the terrible service. I don't think they're discriminatory, as is noted in other reviews, I think it's equal opportunity rudeness. The owner is the worst offender by far and the rest of the staff just follow suit. Think of going to Louisa's like the soup-nazi from Seinfeld. You won't get special treatment or service, but you'll get a hell of a good meal! Their pastries are fantastic and breakfasts are fabulous, too. My dogs love the bowser bisquits as well.…
Great Breakfast, Simple Service. The breakfasts here are fantastic and although the service is no-frills, (you order at the counter and they call out your name) I have never experienced them to be rude or homophobic as described in other reviews. Fresh ingredients, lots of flavor, not greasy or excessively rich. The pasteries are superior to those at many coffee shops and the made-to-order dishes are delicious. I would put the breakfast here on-par with Ettas (another fave) or other more expensive eateries. Beware; it gets really busy and the open seating is first come first serve- you may want to make sure there is an open table before ordering food.…
Horrible Customer Service with a hint of Racism..
I have frequented Louisa's often, it's conviently placed close to my job. Everyone in our office complains about the customer service.
Earlier this week I went to order a to-go meal and it took 48mins for me to get my meal, the same meal that a man ordered after me and recieved before me. When I asked if it would be much longer to the woman with short reddish hair, she said wait, that's it. I waited.
When a name was called that sounded similar to mine, and I went to the front, she simply said "That is not your name!" in a very rude manner, another to go ordered after mine yet done before my own.
Finally my order came out, which I now had no time to eat since it took 3/4 of my break to recieve. When she said my name I stood up and put my hand out to recieve the bag from her, she looked at my hand and dropped the bag on the table, turned and walked away. She is incredibly rude.
Today I went in again, with a friend. We are both african-american, when the same woman ordered our food she looked at us disgusted and "dropped" our plates in front of us. Ironically enough a interacial couple enetered after us and ordered. When the man's food was brought out the same woman, ignored his hand in the air and him repeating his name. A different employee dropped the food off apologizing saying she did not hear him, although everyone in the restaurant saw and heard him.
I have gone in time after time when I cannot make the walk down to Pete's near the water, where the customer service and food are both excellent, and everytime this older redheaded woman is incredibly rude, almost like she goes out of her way to be rude. I don't know if it's racism/prejudice, which I would hate to pin on anyone, or just horrible customer service, but quite frankly I'm at my wits end!…
