Serafina

Doesn't Recommend

kevin l.

Joined 1 year ago

What a disappointment. My wife and I are from St. Louis and had heard that this restaurant was phenominal. We had reservations for 7:00pm, but the table wasnt ready so they asked us to step into the bar to wait. The bar is small and there wasnt anyplace to stand so we were half way out the door. After 30 minutes we managed to get to the bar, ordered a drink which took another 20 minutes to get.

After an hour and a half, we were seated at the finest table in the house at the top of the ramp by the hostess station. Everyone that checked in or went to see the hostess had their ass in our table, it was that close. Luckily for them, the fire marshal was off because if there was a fire, this AFTER THOUGHT of a table was surely in the egress to get out.

We ordered dinner, my wife had the butternut squash ravioli that was swimming in the same water that it was cooked in and I had the burnt beef short ribs. By burnt, I mean they were charred on the inside and out, no flavor but the goo they slopped on top of it. The polenta cake under was dry and more like a petrified frisbee.

We wanted to sent it back, but our waitress was too busy doing something else and never came back until the meal was cold and we were just pissed off. The people behind us actually asked for their check when we sat down and got theirs when our dinners came.

Now they are probably saying that it was Valentines rush, but why is that our problem. They've been in business long enough to know how to do this, but obviously they forgot how. We wont be back. You can get a better meal at The Olive Garden for a hell of a lot less and better service.

Recommends

Caroline L

Joined 2 years ago

Very good place to take the boss. My boss is in town from New York. She is a foodie and a fun person, but also a skeptic. She hired me though which means she can be to skeptical. We had a chance to stop for dinner and chose Serafina. It was very nice. The food was delicious, presented and garnished very nicely.

It was a little bit cold in the restaurant, but we were toward the front and there was a fair amount of traffic in and out. Overall we had a great dinner and were pleasantly surprised. Our server was perhaps the nicest person that I have spoken with today.

I will go back any time with anyone and feel confident if they do as well as they did tonight.

Recommends

godawgs74

Joined 3 years ago

Super Date Spot. I went on a first date at Serafina and had a wonderful experience. The decor and lighting made for the perfect romantic setting. Our server was knowledgeable and friendly; she made a recommendation on a great Merlot that paired well with our dinners. I love Italian food and Serafina didn't disappoint. I will be back!

Recommends

switzblitz

Joined 3 years ago

Superior food and service.. Serafina has soooo many great reviews, to see a negative one at the top spurred my need to write an accurate rebuttal.

I have been going here for years, and it's a great place to take a date.

If you're a vegetarian go somewhere else like Carmelita. Why even risk your evening by risking going to a place that serves meat?

Anyways, it's a fantastic place with a great romantic atmosphere.

Doesn't Recommend

carie13

Joined 3 years ago

Huge Disappointment. I'd heard many good things about Serafina and had been looking forward to going for a while. However, I didn't think to check the menu beforehand for vegetarian options since it's an Italian restaurant! After waiting 45 minutes for a table, I found I had a disappointing two choices. Really, Serafina? You can't come up with more than two pasta dishes that are vegetarian?

I ordered the asparagus ravioli since the servers were so busy that we were going on an hour since we arrived and with was incredibly bland and uninteresting. It was served in a pool of what tasted and appeared to be the water the asparagus was cooked in - literally mildly flavored water.

My guest commented that the rabbit was ok, but for the price and wait, I'll stick with Crow and Lola. They also have limited veg options, but that's at least expected for their type of food and their entrees actually taste good.

Recommends

Deconstruct

Joined 3 years ago

Lunch al Fresco. Lunch on their patio yesterday was perfect. Loved the fresh strawberry cheescake and that they were willing to split a glasspour of wine to pair with it!

Recommends

brians416

Joined 4 years ago

Casual dining at a good price. Good food with a good atmosphere. One of the great places to eat in Eastlake.

Doesn't Recommend

tziquetzi

Joined 3 years ago

FOOD WAS NOT GREAT and then some!. Service was poor. Although the server was friendly, our server is just so busy serving a lot of tables. It would take a whiiiiileeeee before your concern gets attention.

We had dinner their today for my husband's birthday. He wanted to eat rabbit. The rabbit was fine but you'll get waaaaaaay better deal for your money and waaaaaaaay better tasting if you eat in Cafe Juanita.

I chose duck for my entree. It was so bad! It tasted rancid, smelled rancid, and it's just so bad!

Dessert was so, so... your better off buying ice cream in a supermarket. It was not even free for a birthday celebrant!

I would definitely not recommend it!!!

Recommends

roxygrrrrl

Joined 5 years ago

Best Spot for a Great Date!. We ate in the garden in the back of the restaurant that made you feel like you were in a little piazza in Italy. Delicious. Romantic. I was brought back to Serafina for a delicious, romantic NY Eve dinner that completely exceeded any expectation that I could have had for NY Eve. A romatic, jazzy singer singing beautiful love songs accompanied by a piano. Delicious food and special wine. Candles, romance. Ahh, sigh. Serafina seems to be able to re-create the perfect atmosphere every single time. Fall in love at Serafina -- the entire package of the sights, the sounds and the tastes here will make you fall in love a little more with the one you are with.

Recommends

klein538

Joined 5 years ago

Buon cibo, buon vino e buon amici. Dear Serafina:



We want to complement your management staff: Maxine, Jody and Solomon, as well as your chef Dillon, whose attention to detail and professional committment resulted in a fanstastic event. Our friends and family continue to comment about the quality of the food and the ambience of the restaurant. The staff was attentive and were definitely part of the celebration.



We felt as if we were entertaining at our home in Italy. Each dish was very typical of some particular region of Italy. The dessert display on the patio was absolutely lovely, as we sipped our port and dipped our biscotti. It was a wonderful way to start the multiple special events of our beautiful wedding weekend.



We chose Serafina after three trips from Sacramento in our search for the perfect venue for the rehearsal dinner. We dined at six other restaurants and decided that the cuisine and ambience at Serafina met our desire to create "una bella Italiano festa" for our family and guests.



Ci vediamo in Seattle.



Michele and Patrizia Klein