I Do Bridal

08/04/10

Overall a good experience

by Kiki98109 at Citysearch

My sister recently got engaged. She was coming up to Seattle for a visit and we thought we would look at some wedding dresses. So I booked an appt at I Do Bridal. I've driven past this place several times and always wanted to check out the business. Overall our experience was great. There was no high pressure sales. Our sales associate took a ton of time with us. She understood my sister was trying on her first dresses and that we were still looking. In fact we found my sister's dress there and the only reason why we didn't purchase it was we found it for less closer to my sister's city. Otherwise we would've gone back to purchase it.

The only reason why I didn't give 5 stars was the place is too small. The dresses were are crammed together and not laid out nicely. In fact it looked a little like a stockroom and kind of messy. We were lucky because we were the only ones there otherwise we would've been tripping over other people. Though you can't put a price on customer service and they had it.

06/16/10

I DO BRIDAL

by Meagan Sommerkorn at Citysearch

I had a great experince with I Do Bridal, and I would recomend anyone to go there. They are in a small building and there isnt a lot of room, but they make up for it with GREAT customer service and selection of gowns. They dont pressure you into making bigger purchases, or try to add on item after item at the register (ie veil, shoes etc). Even after my gown was fully paid for, and I returned to pick it, they where super nice and I felt like they were generally excited and happy for me!

• Pros: Great customer service, great variety of gowns.
• Cons: Lighting wasnt that great when trying on gowns,space is smal

11/30/09

Awesome Experience!

by gfranciegrl at Citysearch

My older sister lives in Wallingford and scheduled an appointment for us to go to I Do Bridal when I was in town. I am SO GLAD!!! Once I met Alicia who helped us I totally relaxed. She was so friendly and professional. She really listened to what I was looking for and helped me find a beautiful Robin Jillian dress that I cannot wait to wear. Since I bought my dress everyone that I have told about my dress shopping there has said the same great things about them. I am so happy to have a beautiful dress that was well within my budget and to support a small local business.

• Pros: Small business, nice staff, beautiful dresses
• Cons: none!

09/21/09

RUN AWAY. AVOID.

by KS100 at Citysearch

I write this review with a heavy heart as I like to give my business to local companies, but please avoid this store. It's not that the staff is not nice - they just screwed up my order in a BIG way. Their attempts to rectify the situation were not acceptable and left me on my own to fix their mistake just a week before my wedding. I was faced with paying several hundred extra dollars towards fabric and seamstress fees due to their carelessness. Not to mention the extra stress no bride needs to have! Ever!

After my honeymoon, I asked I Do Bridal to refund the rush charges for my initial order, plus to pay for the extra fabric and fees that THEIR MISTAKE caused. After contacting the owner via email (she had previously ignored my two certified letters) she refused to pay. Enough said. Take your business elsewhere!

• Cons: I am giving them one star because I have to.

09/14/09

I would give them zero stars if I could

by Bgimlin at Citysearch

I am only giving this shop one star because I have to - I would rather give it zero stars.

I bought my wedding dress at IDB, and when I came in to get fitted for the dress, they took my measurements and recommended a size for me - they told me to go with the size that would be a little big on me, so I could be sure to sit comfortably, and we would just tailor to top parts a little.

well, when my mom and I went to pick up the dress, I tried it on. It was so tight that I couldn't breathe!!! And I know that I didn't gain any weight since the fitting, especially in my ribcage, where it compressed the most. The girls at the store told me not to worry, I could get the sides let out a little, just enough to make this "bigger" size dress comfortable. Well, that was a huge lie.

I took the dress to a tailor, who told me that we can't let out the sides because the embroidery on my dress went over all of the seams. She suggested I put in one of those lace-up backs, which doesn't match the style of my vintage-y dress at ALL. So I said no to that, and we went for a MUCH more time-consuming alteration, opening up the back lower so that I can breathe on my wedding day.

In addition to the "bigger" dress being too small, I found that the length is wrong - yes, my $100 "Custom" length requires that I wear 4-inch heels, so that I don't step on my dress. They even measured me in heels!!! WTF?

When I called to inform them of the mistakes that were made, they said that I am responsible for the dress size- they just make "recommendations," but it is up to me to make the final choice. Now why on earth would that be my final choice? They are supposed to be the "experts." Well, clearly they don't know what they are doing. Had I known that they employ people with an IQ of a gerbil at this store, I would have insisted on checking the sizes myself.

I asked for some knid of refund for what will inevitably be a huge alteration bill, and they refused. I have a good mind to report them.

I would warn EVERYONE away from buying from IDB. Wedding planning is stressful enough, there is no need to add on unexpected alterations and frustration to the process.

• Pros: none
• Cons: read the review