11/13/08

Exceptional Network and Computer Setup and Support

by dereknewman

Up Time Technology is the best computer, data security, and local area network firm in the state of Washington. It employs the most qualified computer engineers available. Mike Sullenszino is a data security genius who built us an incredibly robust firewall/web server/FTP server. Chris Brown is the best windows support expert I have seen, who can tackle any Windows issue known. Peter, Up Time's founder, ensures incredibly high customer service and always does what is necessary to satisfy his customers. I highly recommend Up Time for any computer or network issues, especially the more sophisticated kind. For day-to-day support, there are less expensive techs available, but nobody as consistently reliable and efficient as Up Time.

• Pros: Most qualifies personnel in the state
• Cons: Can be pricey

11/12/08

Solid Business, Solid Service, Solid People

by derekkalles

Finding reputable technology services even in a city like Seattle can be a tough proposition. As a business owner with both small and large technology needs, it was a real success getting paired with Up Time Technology. Whether it be replacing computers, computer service repair, or completely helping re-architect my technology infrastructure, Up Time has been a real strategic partner. Let's be real, sometimes it is tough paying for professional services (e.g., lawyers, accountants, consultants, etc.), but Up Time has made a business case for itself on even the smallest projects for my company. It is always after the fact that you say to yourself "I am so thankful that I paid for that..." I find Up TIme to be honest, straight-to-the-point, cost effective and friendly. For those very cost consciousness I have always felt I have gotten more than I paid for with Up Time, because as someone that is constantly shopping for the best balance of price and service in the professional services market, Up Time always delivers that balance. This company can meet the needs of the person with a computer problem to a large organization needing IT strategic advice. Thank you Up Time for all your help.

• Pros: Service, technological capabilities, innovation, price
• Cons: None

04/12/08

Finally a tech crew I can trust!

by jfurlan

I've had really bad luck with computer service places. People seem to a. not care, b. not know what they're doing, c. be trying to scam me. I won a bid on 2 hours of Up Time computer service at a charity auction late last year so when my desk top stopped working I decided to see if they could fix it. My experience was 100% positive from the get go.

The friendly gal who greeted me at the door made me feel welcome right off the bat. The tech guy she introduced me to (Patrick) was patient and knowledgeable. He called me back later that same day to let me know my mother board was shot and talked to me about my options. Not wanting to buy a new system at this time I decided to replace the motherboard and when I found it wasn't being produced any more Patrick helped me find a used one on line. Once the board came in they installed it immediately and it worked flawlessly. A few weeks later my usb ports on the used board stopped working so I brought it back in. The guys did some trouble shooting and installed an inexpensive usb card with no charge for service. They even carried the system out to my wife?s car so she didn't have to get out in the rain when she picked it up for me . No condescension, no sales pressure to buy a new system, just friendly, professional service. Thanks Up Time!

• Pros: Great, fast, trustworthy operation.
• Cons: none