University Vision Clinic

01/04/12

rip-off

by spionin at Citysearch

ok, two specific problems that my husband and i had when we came in for the basic eye exams:

1) after paying a boatload of money just for the exams (as previous reviews also state), we got the prescription but didn't even get the values for pupillary distance to order our glasses! that's complete crap. now we have to go to a DIFFERENT clinic just to get that number!

2) during the visit my husband was found to have an infection in the eye. the visit was rescheduled by the doctor for the following week. we were charged full price for visit 1. on the second visit, the doctor glanced at the eye for about 5 minutes, determined that the infection was still there, asked to reschedule the meeting the following week (ostensibly because by then the infection would clear) and charged us full amount for an exam. the same thing happened the following week.

you would imagine that if the doctor had any clue about persistence of infections, he would be able to give a more accurate estimate of how long that would clear instead of ripping off clients and charging them full amount for exams on sham visits.

a medical professional? i don't think so. what a joke.

12/02/06

most thorough and friendly eye exam ever

by bubblet at Citysearch

I've been to a lot of optometrists and have never had a more thorough exam. Dr. Hovander is extremely kind and soft spoken and explains everything he's doing and what he's looking for. I had tests done that all of my other optometrists neglected to perform. Also, I'm a horrible patient because I have a hard time telling if lens 1 or lens 2 is better and I feel extremely guilty about it. Dr. Hovander was extremely patient and tried different ways to make sure my prescription was right. He is just so incredibly thorough and knowledgable and nice. Richard the contact lens guy is also very friendly and really knows his stuff. Oh and the folks there know how to deal with UW GAIP insurance and file the paper work for you. I just can't say enough about University Vision.

• Pros: friendly, thorough, knowledgable, patient
• Cons: none