Lombardi's Italian Restaurant (Reported Closed)

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c_koetting

Joined 7 years ago

Above average Italian fare. Service here was great. There is a nice selection of mid-range wines, and a good liquor selection. The food is great, but a little overpriced. It's a great dining experience, but I suggest visiting on a weeknight. It has a much more relaxing and enjoyable atmosphere then. It is going through a bit of a musical identity crisis, but I'm really enjoying it!

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micpod

Joined 7 years ago

Two Words: Olive Garden. Short of the bartender delivering drinks at the drop of a hat, there was nothing impressive about Lombardi's, be it service, atmosphere, or food. If you are hungry and waiting on a reservation elsewhere it may make a great alternative, however, other than that, it's probably best to keep walking.

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matt10man

Joined 7 years ago

Re:Great Location horrible service maryannbeck. I was actually your waitress, maryann, you may want to change your story because I was there too:(

When I took your order, you said that you wanted a "steak salad" I repeated it back to you. Perhaps you should have read the menu and ordered correctly because a steak salad and steak caesar are significanty different dishes. You also failed to mention in your dishonest review that I offered to have the salad remade which you refused, in which I replied, "just let me know how that works out for you, if you us to make you a caesar we will, it's an easy fix." I could have made you feel stupid for ordering wrong and showed you the menu where the steak salad is printed; instead, I took the high road... I acknowledged the mistake, made myself accountable for it, apologized, offered to replace it and you chose to eat it and

you said it was good everytime I checked on you, and you ATE THE ENTIRE THING. FYI-if you order a med-rare steak, it's going to come out dark red.

Unfortunately there are some customers that come in with the expectation of being disappointed, but I tried to make your experience enjoyable. It was quite obvious by observing you and your husband that there are some communication problems that you need to work out. To the readers, maryann's experience was completely fabricated and it's obvious that her and her husband are amateur diners. I checked on them four times, they ordered the free bread like it was an appetizer refilled their drinks, did everything I could to correct the problem when it was presented to me. I guess the only thing that would have made them happy is if it was free.

Doesn't Recommend

maryannbeck

Joined 7 years ago

Great location, HORRIBLE SERVICE. My husband and I live in Ballard and Lombardi's is very close to us. We have given this restaurant the benefit of the doubt many a times but it's never failed to let us down. The service is always bad, the waiters never fail to screw up our order somehow and the food isn't good enough to put up with it all. We have had medium well steak served to us so bloodly that we didn't even eat it. Last night instead of getting the caesar salad with steak like I ordered I was brought a salad with steak. When I mentioned that I had ordered the caesar salad with steak, my waitress told me to try the salad she brought me. Lombardi's has a fabulous location right on Market Street and I believe the potential to be great but they need to do a complete overhaul on their waitstaff and possible the menu too.

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jen82

Joined 8 years ago

Great food!. Hated it. We had to wait 20 minutes for the waitress to take our order and then 55 to actually get our food. When it came one of the stakes was rare when it had been ordered medium, when we told the waitress she just smiled made a dumb comment, offered more drinks and left. That was it, we were astonished. I hated every minute of the service. Besides that the food was great. I still would not recommend the place, their food is great but not the best for me to put up with their lame service.

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swejeety

Joined 11 years ago

ehh...it's alright. Food at Lombardi's is always great...it's the service that's sketchy. If you like garlic and aren't too particular about the service you get from the wait-staff--this is a great place. The chicken parmigana is to die for!

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meeper

Joined 11 years ago

great. I just love their food. Nothing could possible top the perfectly roasted garilc and bread!!!!