DA Burns & Sons INC
Seattle, WA 98107-4586
Phone: (206) 782-2268
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- Carpet Cleaner 2007
User Reviews for DA Burns & Sons INC
03/30/2007 Posted by dsknudsen
Called them to get a quote on services. They said they'd send someone out and they'd be there in 30 minutes. An hour later I called them as he wasnt there. "Got a late lunch" was his excuse. Showed up, did an estimate. Was friendly and quick. Said they'd schedule me for the following Friday. The Wednesday before I still hadn't heard so called and left message. Never heard back so called them again. They apologized for not calling me back and scheduled me for that Friday. Guy came and cleaned and did a poor job cleaning the edges of the carpet so called them and they came back. Still not great. Overall they are friendly but their customer services is lacking. I gotta think there is better.
Pros: Friendly when they engage
Cons: Responsiveness, quality of work
10/20/2006 Posted by abonus1
D.A. Burns did a fantastic job on the carpets and rugs in our home -- Our rugs had so many marks and spots on them (thanks to the kids and dogs!), I still can't believe how great they all look now.
Pros: Great service and people
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