Bernie's Automotive Service

I've been taking my Ford Ranger to Bernie's for about 12 years, both my current truck and the Ranger before it. Bernie's is honest and thorough each time. They troubleshoot, reccommend fixes, then they let me decide which fixes to authorize and which to wait on. No pressure, just quality assessments and and repairs. I live on Capitol HIll and since I retired, Bernie's is out of my way, but I continue to use them, because I trust them. It's worth the drive.…

Ready and Running. Have used Bernie's on two occasions, and both were great experiences. The scheduling and actual service is prompt. They fix only what has to be fixed, guarantee thier work, and have it out in record time. The staff there are polite, personable, and professional. Would recommend this to both DIYers and those who wouldn't know a wrench from a screwdriver!…

F-A-N-TASTIC!!. I have been a returning Bernie's customer for about 2yrs now. Every time I step foot into the shop, I am greeted with a smile and genuine interest in why I am stopping by. Patrick is always helpful and thorough in the assessment and explanation of the ailments of my vehicle. Not being very auto-savvy, I never feel pressured or taken advantage of when it comes to the repairs &/or maintenance of my truck. I will be a life-long customer of Bernie's and will continue to recommend Bernie's to my friends, family, or perfect stranger that might be stranded on the side of the road. Keep up the GREAT work guys! Thank you for all that you do!…

QUALITY and EXCELLENCE in WORK and SERVICE. I am a relatively new customer to Bernies having been recommended to this second generation automotive repair shop by a second generation customer about five months ago. How often do you feel good about a car repair bill? Like me, probably not often (if ever). But ... I can honestly say I feel good about the service bills I receive when I pick up my car at Bernies.

QUALITY customer service is what Bernies is all about. Not only have they done excellent service on our family's cars, but the staff there has continually demonstrated their friendly and thorough customer care. Prompt diagnosis, regular updates, complete information, and little extras like cleaning the car and picking me up from my home when the car was ready are just a few examples of how they have demonstrated their care for our family.

When we recently purchased a "new to us" van, Bernies did a THOROUGH inspection, outlining what services should be done immediately, what would be needed in the near future, what the costs would be, what time in shop would be required and what we could defer to a later time. When I compared costs with other shops Bernies was little more expensive, but when comparing quotes, I found the warranties were longer with Bernies and the parts to be used were original manufactures parts, not after market parts.

Some shops, it seems, are only interested in the month end bottom line. Bernies is interested in complete customer satisfaction and excellent quality of service. If you go to their website you will see the statement "Bernie's is the Best Auto Repair in Seattle!". I can honestly agree!!! Like our friends who recommended Bernies to us, I can enthusiastically recommend Bernies to you.…