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Jillian's
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They Made It Right. They made it right! After a less than pleasant experience on my first visit three days ago I was invited back by Caitee (their Mktg Dir) who asked for another chance. After today's experience I can see that they're working hard to improve. There was a decent size World Cup lunch crowd which gave me the opportunity to watch the whole staff in action & they were great. Everyone had lots of attention paid to them. Today I had a Cuban sandwich which is one of my favorites when I'm in Florida. Obviously Seattle is about as far away from Miami that you can get but this one gave a very good accounting of itself with a very generous stack of meat in it. It comes with fries which were hot & plentiful. I've undergone a total turnaround & would definitely come back again when in this area.…
sweet party spot. I went to Jillian's for a friends birthday and it was awesome! There was a huge space for everyone to be able to spread out and not feel like they were on top of each other. We were shocked to find out that they had a 3 hour happy hour (from 5-8 I think) so our tab ended up being waaaay cheaper than we had anticipated. Our server was cool, friendly and attentive, which was nice to always have a full drink instead of the constant search for one like when we party downtown. Overall it was an awesome night. Parking was tough, but you dont have to pay after 6 so it ended up working out.…
I thought this was America. So a group of people from my work all went out to Jillians on Saturday night. There waere approximately 10-15 of us having a good time and spending lots of money on their over priced drinks. In addition to having a pretty cocky server and slow bartenders a bouncer kept telling two of my friends to take off there baseball hats because they were not allowed to wear them in Jillians. Are you kidding me?. Think about it they are not allowed to wear baseball hats in a sports bar. I didn't realize we lived in a communist country. It was absolutely ridiculous! None of us will be going back. Thanks for everything Jillians, we will be spending our money elsewhere.…
if you like back-talking servers and bussing your own table, this is your place.. This is without doubt, the most disappointing restaurant experience I?ve ever had. Bussing my own table, notwithstanding, the server had the audacity to tell me that it was not a priority to wipe down the table when asked for a rag. She even argued with me when I told the manager we had waited 20 minutes for our table to be cleaned. On top of all this, neither of the managers was apologetic about the absolutely worthless service. I wouldn?t go here again if they were handing out $100 bill at the door.…
