Maaco
Seattle, WA 98109
Phone: (206) 282-0150
Editorial Description for Maaco
Auto painting and bodywork since 1972. Precise color matching and formulation; can recreate factory look in classic and late-model vehicles.
User Reviews for Maaco
06/03/2008 Posted by michellemk
I had a similar experience to the person who reviewed before me. Rude and argumentative manager and counter salesperson. Poor workmanship. Did not sand my car when I paid them for it. Large dust particles stuck in paint. Streak left on side of my car. Do your homework. Go somewhere that someone recommends to you highly. Use that persons name when you go. Speak to the owner.
05/31/2008 Posted by Kazos
I brought my classic vehicle in for a complete body work and painting job, and was treated in a very friendly manner as the supervisor went over the entire vehicle and carefully marked each dent and ding, and gave me the total price, which seemed reasonable. He insisted on my paying extra to have the front end completely stripped and painted, which I was persuaded to be worth it. Several days later, I returned to pick up the vehicle. I immediately noticed that a very visible dent on the backside was not repaired. Additionally, the front end had simply been painted over, and the extra work for which I had paid was not done at all. I approached the supervisor, and before I had a chance to even open my mouth, Maaco's owner came down the hall and said, "I'm completely happy with that paint job. If you don't like it, that's your problem," and stormed into his office and shut the door. I was obviously shocked, and said to the supervisor that while I was happy with the majority of the work, there were a couple of major oversights. He suddenly took on a smug, cold demeanor and said, "I was on vacation, so couldn't supervise it." I assumed that he would then right the wrong and do the work for which I had paid, but flatly refused. I said, "But that's bad business. I paid for this!" He replied with, "Then go ahead and s** us! We've never lost a case in court! What do you know about business? Do you have an masters in business from MIT?" (MIT, by the way, doesn't have an MBA). Being that I was a poor student at the time, and leaving the country for a study-abroad program for some months, I never got around to taking them to court. But I still cringe when I drive by this place, and feel that I need to warn other potential victims of the of this institution's lack of integrity. Pay a bit more and go somewhere where they do good work and treat you with the respect you deserve.
Pros: Price reasonable, colors vibrant
Cons: You won't necessarily get what you paid for!
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