11/09/08

DON'T EVER EAT HERE!

by bigkid43

I went here with a party of 12 that I called in earlier and they said they would be ready at 6pm. We waited 45 min to sit down, we had to split our tables, it took another 45 minutes to get a beer, after I asked to see a manager and stood at the kitchen door, the manager snuck out some other side way and refused to see me. I refused to pay for the drinks I did order and gave my card so the manager can call me to get his money. He/She never called. OUCH, that was horrible service and it was before the Trans Siberian Orchestra, it was a huge sore spot for such a great event. DON'T EVER EAT HERE!!!!!

In addition, I called the day after to attempt to give the manager a chance and find out what the h*ll happened, the waitress refused to give me to a manager, then she handed me off to someone else, who listened to my complaint, THEN HUNG UP ON ME!!!! OMG, DON'T YOU EVER DARE EAT HERE, SAVE YOUR MONEY, VOTE WITH YOUR DOLLARS and EAT SOMEWHERE ELSE!

• Pros: Close to Key Arena
• Cons: HORRIBLE SERVICE!

08/16/08

There is probably better Mexican food close bye‎

by Coop540

Took my family here while on vacation in Seattle based in part based on the recommendation from the front desk staff at our hotel. There are two locations across the street from one another, we ate at the larger location. Dinner was preceded with usual tortilla chips. pico de gallo and spicy picante. The chips were nice and warm and the condiments tasty. I ordered a margarita. It was not very good. Our dinners were served nice and warm, but every dish was noticeably salty. Service was fair. Dinner for 4 was $50 plus tip. With all of the choices near bye, I'm sure there must be better places to go for good Mexican food.

• Pros: Nice warm tortilla chips and condiments, Food arrived warm
• Cons: Wobbely tables and chairs, salty food and mediocre service

03/21/08

Mediocre with a few high points

by jeannette777

We went on a Thursday at 7 and sat in a dining room that only ever got about 25% full.

Higlights: 1) Service was EXCELLENT. Fast, polite, remembered every request and substitution for our large-ish, high-maintenance group. And 2) my friend who ordered the pollo a la crema received amazing homemade flour tortillas with it. Those were easily the best foood item.

Mostly bad or mediocre: Another riend's beef tacos came in those store-bought hard shells. My taco al pastor had an ok marinade (a touch sour), but came in a store-bought soft corn tortilla that is lower quality than the store-bought corn tortillas I buy for tacos at home. The red salsa mainly justs tastes like black pepper (so wrong). My enchilada had a mediocre sauce and was covered in, like, a pound of cheese. Food was bland. Every chili-based sauce seemed like it came from a can or a dry mix. There is no option for a Margarita mixed with fresh juice, rather than a citric acid based mixer, and there is a limited selection of tequila.

You might enjoy this restaurant more than me if you don't care about authenticity. Food was mostly not Mexican, but produce and meat quality were pretty good. So, if your favorite "Mexican" food is a burrito, and the location is convenient to you, you might as well go.

• Pros: service, location
• Cons: authenticity