The Melting Pot

Doesn't Recommend

motalat

Joined 8 years ago

Terrible Service. Did not get seated till one hour after our reservation time. After being seated never got drink refills. Server forgot our salads. food was cold and server several times brought out wrong items. it took 4 tries to get the bill correct For the amount of money we spent, service was horrible and restaurant definetely not recommended.

Recommends

mntblazer

Joined 8 years ago

Just Average. I was greated by the friendly staff when we walked in the bartender made me a drink while I waited for the hostess to come back from seating a table A+. The server was friendly and informative on the menu and helped us choose our items we had the four course meal ( alot of food ). The food was all right there was just no wow except the Smores fondue. The cooking process was fun that was what made the meal. I did have a nice time and would return again but only for occasional visit.

Recommends

seriousgal

Joined 8 years ago

Perfect for a date or anniversary!. My husband and I are huge fondue fans, we make it all the time for friends and host our own fondue parties. This is one great chain restaurant. If you order the swiss fondue make sure to get it without Kirsch & nutmeg...trust us it tastes much better without those two ingredients.

You can keep the budget down considerably if you simply share an order. They will try to convince you that it's only for 1 but insist on sharing...you could never finish a whole order by yourself no matter how hungry you are.

The negative reviews about price are for people who obviously had the 4 course dinner and ordered dessert etc.. you can easily just get dessert & a drink to cut the cost and still have a fun time dipping.

Recommends

cougar2136

Joined 8 years ago

User review by cougar2136. I was amazed to see the last review, which describes a restaurant I don't know. I have been to the Melting Pot several times. Each time I bring someone new. I found the staff to be incredibly kind and helpful. I found the food to be top of the line. The problem with the wine list is picking a wine. Yes, it is on the costly side, but when you are talking about the quality of food it is worth it. I would recommend this restaurant for any couple. Kids, not such a good idea because of the burner in the middle of the table.

Doesn't Recommend

fancy_feast

Joined 8 years ago

Franchise Francais. Everything about this restaurant screams corporate franchise. When you walk in, it becomes appearant from the unfriendly host staff, the cheesy decor and outrageous prices. Skip the overpriced bland selection of this menu and spare yourself the agony of the three hour "tour" the unexperienced, unknowledgable staff will take you on. I felt more like a tourist in a european vacation group than a diner in a nice place. When I asked a question about wine my server said he didn't know but would check, then never returned....... The only good part of the meal was dessert, but the joy was over when I got the whopping $350 bill for dinner and one drink each for four people. The price and the quality of the food, service and ambieance are in serious disarray at this faux-francais restaurant.

Recommends

mrmikerk

Joined 8 years ago

Class Actly. Friendliest Host staff of any restaurant I've tried. Bartender (Mike) had flair, sense of humor, and made A+ drinks (recommend the YingYang) Barback Kyle was fun to watch! My bf and I went back to our table. and there was a ROSE! Server was adorable, Bryan, listened to what I liked and what my bf can't eat. Chesse was great. They make it right there. Skipped salad, didn't wanna get full. Entree was fun....not just eating dinner but making it. Fondue made just for us. Tried the Mojo, recommend it. Selection for the Big Night Out was great. For dessert. I blended Milk Chocolate with Carmel and this new Liquor that the bartender told me about. Said its a new liquor that tastes like Creme Brulee! They set the fondue on fire. My BF loved it. Why go to a movie and not talk when you can spend time together.

Doesn't Recommend

belle_1

Joined 8 years ago

Fon-don't!. When I arrived I was told by the host that I could sit in the bar, or that I would have to wait an hour. I asked to be put on the list and I was told that it was too close to closing to be put on the list. I sat in the bar, where the service was fine but was just disappointed with the lack of selection and and poor quality of the cheeses and meats. Dessert was O.K., but for the price stay at home and do it yourself, or go to a restaurant where they cook for you!

Recommends

jbrass

Joined 8 years ago

BEST DATE EVER!!!!. I have tried a lot of places for the perfect date, but nothing has ever come CLOSE to The Melting Pot. Four courses, fun and witty service, and such a romantic setting. We were treated to such experiences as watching them make the cheese fondue right in front of us, being able to cook lobster and filet mignon right at the table and then dipping into a myriad of sauces. They bring you melted chocolate, set it on fire in front of you so that you can roast your marshmellows over it like you were camping, and then you have everything from strawberries to cheesecake that you get to dip in the chocolate. This was an AMAZING night, and I can't wait to go back. Needless to say, we will be spending every anniversary there. The restaurant is also perfect for larger groups and they have a great happy hour.

Recommends

sallybear

Joined 8 years ago

Wondrful. We had the best time at the Melting Pot, the choices were overwhelming at first but our server was more like a tour guide than a waiter. He helped us decide and walked us through the whole experience. It was a lot of fun although I wish i hadn't eaten a big lunch, it was a ton of food. The wine list was huge as well, again, our server was awesome and recommended something we really liked. I'm going back for happy hour today.

Doesn't Recommend

unbelievable

Joined 8 years ago

Can not believe!?. First of all why is this place catergorized as a French restaurant?? The service was slow, forgetful and unknowledgable. I ordered a bottle of wine which arrived at my table already opened. The food was mediocre at best and the lack of selection was extremely disappointing. The dessert was o.k. but after we finished our server did not turn off the burner and it began smoking. When speaking with a manager he was highly defensive, rude and unprofessional. Overall I would not wish this overpriced and overated experience on anyone, save your money and go somewhere that has more variety than cheddar or swiss cheeses!