Fat City German Car Repair
Seattle, WA 98109-5009
Phone: (206) 443-1999
User Reviews for Fat City German Car Repair
01/16/2008 Posted by girlfloyd
I've had both good and bad experiences with Fat City but today I realized what a good auto shop they can be. They are great at making time for you and it's easy to drop by (as long as there's available parking). The guy working the counter was really nice and explained everything to me along with quotes and friendly conversation. It's hard to find personable people these days and I will continue bringing my Mercedes to Fat City for that reason alone.
Pros: Customer Service, Prompt Service, Helpful both over the phone & in person
Cons: Price, Parking
07/31/2007 Posted by spunky2830
I had the misfortune of buying a first model year VW New Beetle. Everyone warned me not to buy a first model year, regrettably after I had already purchased one. I love the car, but poor Volksy had issues from the start. Most noticeably an unquenchable thirst for 10W40 and a propensity for electrical misconduct. Being an Eastsider I tried a several local shops, and of course the requisite rounds of frustration at the dealer, but no one could help with Volksy’s incorrigible behavior. Then I found Fat City. From the first experience I felt completely assured that I was in good hands. Lance and his team of professionals have been extremely thorough and polite. They have spent as much time as needed to make the situation and all the options clear to me. I really trust all of the guys at Fat City and am especially thankful for Lance’s wonderful sense of humor. He always puts me at ease, especially when Volksy has been particularly naughty! I have been going to Fat City for many years now and they have never failed to resolve Volksy’s various issues. And once they are fixed they stay fixed! The car I love is happy and so am I. Fat City is the kind of shop that takes it’s work, it’s reputation, and it’s responsibility to their customers seriously. I highly recommend them.
Pros: Lance's automotive knowledge and customer service expertise.
Cons: None.
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