10/11/07

Local Independent, Honest and Experienced Service staff, On site repairs

by stars_n_atoms

Best service on camera and video equipment repair in the NW: Photo-Tronics, Inc. is the only camera repair shop around that offers a FREE ESTIMATE on digtal & film camera, video, and photographic equipment repair. That means there are no charges for a certified technition to look at a potential repair and find out what is wrong with equipment and what the cost of repair would be. They won't charge you a dime if you don't want a repair done. The only charges that might apply is shipping and handling for the return shipping of if you can't pick up after the free estimate or repair service. They are also able to repair just about any brand of camera (film or digital) or video equipment outside of the manufactures warranty. And they do WARRANTY WORK IN HOUSE ON FUJI cameras. They warranty the work they do and work hard to provide informed service to thier customers. If you have a digital camera that needs repair it may be worth your time to see if it's repairable befor you go out and replace it or just throw it away. You can save yourself some $$$ and from the head ache of trying to teach yourself how to use a new camera by getting a repair at Photo-Tronics.

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• Pros: Locl service, on site repairs
• Cons: sometimes parts take a while to be available

08/27/02

Poor customer service!!!

by huskyplan

After looking for a repair shop that was a certified to repair my camera, I found Photo-Tronics as a possibility to receive quick turnaround. However, this was not the case. Apparentely they don't believe in informing their customers when their repair would be completed, and in a timely manner. The only person who could repair my camera decides to go on vacation, and this in turn pushed the repair date back another 2 weeks. This made a total of 3 weeks to make a simple repair. I'm sorry, but it doesn't not take 3 weeks to repair a camera, and how about giving us a little warning as well! If you want quick serivce, don't trust Photo-Tronics!!

• Cons: poor service, slow service, no repair status