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Jay's Cleaners

2350 24th Ave E
Seattle, WA 98112
Phone: (206) 328-8158
Citysearch
Cross Street:
Lynn Street

User Reviews for Jay's Cleaners

Citysearch (2), Judy's Book (1 ), All (3)

1 Star Rating: Not Recommended

05/16/2007 Posted by cougbud

service is lacking, hours are VERY inconvenient, not impressed with the quality of work for the super expensive prices. I'm used to $2 or $3 max per shirt. At Jay's you can expect $4 per shirt even if you bring in several. My total came to $60 for about 6 garments where I'm used to that costing no more than $30. They don't explain what service they provided only a total price when you pick up. BEWARE!!

2 Star Rating: Below Average

02/01/2007 Posted by hg7

I have lived in the Montlake neighborhood for one year, and have taken my garments to Jays' twice. The first time I said I was not returning, but I thought why not give them another chance. The first time I picked up my items and noticed a tag on my brand new sweater that read " stain on shirt could not be removed." Please consider this was the first time I had worn this black sweater. I searched and searched for the mysterious stain and never found it; however, what threw my off guard is: If you, as a business, have found a stain that you could not get out and have left a tag on my sweater - Why not communicate this to me before I leave your facility??? After all you are, supposedly, a second to none "fine cleaners." My second experience was today. I had gone to pick up my scarf, of which I had dropped off a few days prior, and was estimated $4. To make a long story short. I paid $5.5. Its a scarf!!! And it's not the measly $5.5, it's the principle. In addition, the facility owners are not very friendly - it's nice to know that your money/business is appreciated. Lastly, I would like to end this with a positive note; they did provide me with well alteration service. I might go back for that But that's a maybe.

Pros: alterations

Cons: expensive, owners not friendly, don't communicate findings

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