Seattle Auto Service Center
Seattle, WA 98115
Phone: (206) 523-6040
- Cross Street:
- NE 67th Street
- Hours:
- Mon-Fri 8am-5pm, (Sat by appointment only)
Editorial Description for Seattle Auto Service Center
Auto center offers new vehicle warranty maintenance up to 90 thousand miles, as well as special services for corporate fleets.
User Reviews for Seattle Auto Service Center
10/26/2006 Posted by cadyms
I took my 2000 Eclipse in this spring and had a great experience. I'd scheduled an appointment for September for some maintenance I knew was coming up (fuel injection cleaning, etc) and almost cancelled the appointment after reading a negative review by another user. But then I realized I had no idea who else I'd take it to so I decided to talk to the owner when I went in. When I met the woman the front desk, I expressed my concerns and asked if I could talk with the owner. Turns out she is the owner, and was well aware of the poor review. I didn't sense any defensiveness in her further comments, but genuine confusion over why the gentleman was so upset. She said they'd tried to chat with him to figure out what was going on and he'd refused to return their calls, etc. I decided to have them work on my car. It made me feel better that the woman was an owner, that she was aware of the problem and could speak so intelligently and with genuine concern vs. anger or excuses about the situation, and that she understood my concern. My car was done that afternoon. The mechanic said some of the work I'd been expecting could easily wait several more months, and my bill was $200 instead of the $600 I'd expected. Now, I would normally assume "oh, it's because I talked to them about this issue and they're trying to win my business, etc." But the truth is, back in April I had the same thing happen and they didn't know me from anyone else at that point. I think this is a great shop. There are always grumpy customers, and misunderstandings can happen even with non-grumpy customers. :-) I'll keep going to this shop.
Pros: Great owner, very helpful, really listen to customers.
1 out of 1 people found this review helpful
09/29/2006 Posted by helenmc0717
My daughter referred me to Seattle Auto, when my car started stalling. They were very nice and did a great job. They recommended a few items and gave me a quote. I called around and found there prices to be appropriate for my repairs. I had no problem getting my car back in to complete the items. I had a very enjoyable experience and would recommend this shop.
1 out of 1 people found this review helpful
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