Rich's Car Corner Inc

11/15/09

THANKS FOR MAKING IT RIGHT!

by christopherriggsdesign at Citysearch

PURCHASED A LUXURY USED CAR AFTER LOOKING IT UP ON AUTO CHECK AND CARFAX AND CHECKING DEALERSHIPS REPUTAION WITH BBB THEY GET AN A PLUS AND WERE ACCREDITED! A+++ MY BMW 323CI CHECKED OUT FREE AND CLEAR. I HAD A REPAIR THAT HAD TO BE DONE. ONCE MY BMW WAS DIAGNOSED RICH SARGENT, THE OWNER OF RICHS CAR CORNER AND NORTH SEATTLE AUTO SALES ARE MAKING THE GRADE. MANY CONSUMERS ARE SKEPTICAL ABOUT MOST USED VEHICLE DEALERSHIPS. ESPECIALLY ON AURORA AVENUE. RICH SARGENT IS VERY HONEST AND WILL LOOK YOU IN THE EYE WITH RESPECT AND DIGNITY, WHICH IS VERY HARD TO FIND IN THIS BUSINESS. IF ANY VIEWER HAD READ THE PREVIOUS REVIEW, I JUST WANT TO NOTE THAT I DID NOT COMPOSE SUCH AN INSULTING REVIEW

AN OVERPROTECTIVE INDIVIDUAL DECIDED TO TAKE IT UPON THEMSELVES TO POSE AS ME AND PUBLISH A NEGATIVE REVIEW, WITHOUT MY CONSENT. ANY HOW IT'S OBVIOUS THAT RICH SARGENT WANTS ONLY TO MAKE SURE HIS CUSTOMERS ARE VERY HAPPY. THOUGH I HAD BEEN THROUGH A LOT OF FRUSTRATION. THE ENDING IS GREAT, THE MAJORITYOF HIS BUSINESS IS REPEAT SALES. I AM NOT THE TYPE OF PERSON WHO WRITES REVIEWS, BUT OTHER REVIEW WRITERS SHOULD TAKE INTO CONSIDERATION OF THE IMPACT OF THE SITUATION, NOTE THAT BEFORE A PERSON WRITES A REVIEW THEY SHOULD BE SURE THAT THE PROBLEM CAN AND IS RESOLVED.

APOLOGIES ARE IN ORDER, MY CAR IS BEING REPAIRED. THEY EVEN HAVE PROVIDED ME WITH A TOP OF THE LINE LUXURY LOANER CAR FOR ME. IN CONCLUSION, THIS SITUATION MAY HAVE BEEN STRESSFUL, BUT WAS A LEARNING CURVE.

REMEMBER LIFE AND SITUATIONS WILL HAPPEN AND THEY DO FOR A REASON. WHEN I FINISH PAYING OFF MY BMWCi I WILL PROBABLY JUST KEEP IT, I KNOW I MOST LIKEKY WILL PURCHASE MY NEXT VEHICLE FROM RICH'S CAR CORNER.

• Pros: NICE, FORTHRIGHT, AND FAIR BUSINESS OWNER
• Cons: WAS FRUSTRATING

10/28/09

Do not listen to the other reviews!

by Aaron123 at Citysearch

Hi, I just want to say that if your thinking of not going to richs because of the reviews underneath get that thought out of your head. This is 5 reviews over a 4 year period and they have an a plus from the bbb. I live 10 hours away and had to call them almost every other day for two weeks and they answered all my questions. They even put the car i wanted on hold for two weeks for only a small percantage of the cost! Again dont let the few bad apples turn you away these guys will hook you up.

• Pros: Very good salesmen and very understanding of your needs

10/05/09

Horrible Experience

by UsedTaurus at Citysearch

I bought a used Ford Taurus. On the way home smoke started to billow out of the car. It needed a new radiator for $900 the next day. Then the smoking didn't stop so it was back in shop for two more weeks and turned out it had a cracked transmission and this had to be rebuilt for $1,950. In all I have spent more on repair than I purchased the car for and I have no recourse.