Good value for what you get.
I've gone to the Split End for almost 6 years. The longer term stylists are good and the prices are very reasonable, especially for color. I miss their old receptionist, though.
Are these stylists for real?.
Ugh....don't waste your time here! I have seen Pam and Jessica and they failed to live up to doing decent bang and neck trims. Seriously, how hard is it? And on top of that, they charge for these services when many places offer these as complimentary. Go back to beauty school, I don't think you learned anything!