Seattle >Rossoe Energy Systems
This year, I had some financial trouble. I had always previously paid for my heating oil upfront. This time, I had to set up a payment plan. Rossoe was easy to work with. They follow up with easy to understand invoices. Rossoe is great for all my heating oil needs and I highly recommend them.
I've been a customer of Rossoe off and on for 5 years. I've tried a bunch of companies that sell heating oil and Rossoe is my favorite. The good news is that each time I call Rossoe first thing in the morning, the oil is delivered on the same day. Friendly, efficient, reliable service each time. I am grateful that they are there, not just for emergencies but for when I actually catch it before I run out of oil.
I have to say that the service contract HAS come in handy. They have performed regular annual maintenance on my furnace twice (at no cost) and recently did a $500 repair at no charge because of the service contract.
The techs have always been prompt, respectful, and appear to be competent as 'ole Thelma Thermapride is humming along beautifully.
Rossoe's service contract is reasonable and I know I would have spent more money over the years for service and repairs if I was not signed up for the contract. Thumbs up for Rossoe and Dave.
They've always been good at fixing things after a refuel for no cost. Addiotionally, their price is low
"I've been a customer since 2005 when I
purchased my house that has an oil furnace. I have yet to make ""friends"" with my furnace as it never resets quite right when I run out of oil - Rossoe, however is my furnace's best friend. The ol' girl starts right up for them!
I am under contract and the trip to restart my furnace once I've ran her dry is covered. I also always have the same driver filling me up, which is nice since my house is tricky to find and on a dead end that isn't the most friendly to large trucks."
Dan & Shawn kept telling me I would love it. I have had it a month and they were right. Everyone worked together to make this a good experience for me.
With having asthma, keeping things clean is very important and the crew did a great job.
Shawn and his team are fabulous to work with, it was a pleasure.
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