Coffin, Steve K, DVM - Interbay Animal Hospital
Seattle, WA 98119-2096
Phone: (206) 282-1961
User Reviews for Coffin, Steve K, DVM - Interbay Animal Hospital
08/21/2008 Posted by iheartmydog1212
I recently moved to Seattle and found Interbay Animal Hospital on CitySearch. They seemed to have good reviews so I checked them out. To start off with, they charge you a new "processing" fee just to bring your pet in for the first time. A few months later my dog had an emergency, she was sneezing red. I called them and they said I could bring her in but that they would have to charge me for "emergency" time. I paid 100 bucks for them to tell me she had something stuck up her nose. I took her home hoping it would get better but it didn't so I brought her in again. Another 100 bucks for them to tell me the exact same thing. They suggested I put her under so they could flush out her system, something that may or may not work, they just didn't know. When they gave me the estimate of $750 I started crying because I couldn't afford it. Instead of suggesting some kind of payment plan, or anything I might be able to try at home, they basically looked at me as if "too bad, nothing we can do to help you." I went home feeling like a horrible pet owner, and like the vet only saw me as a giant ATM machine, not a person who absolutely adores her dog and needed help. I will never go back to this vet, horrible, horrible, horrible. They might have good service if you are rich and willing to pay exhorbitant amounts of money for absolutely no care.
Pros: None
Cons: Service, Price, Everything
04/26/2007 Posted by eenen
My dog has been throwing up for three days(going on 4) and hasn't been eating at all. So I researched and found that Interbay Animal Hospital had really good reviews and had heard some good things about them. So I went in yesterday (April 25th) and spoke with Veronica. She was VERY helpful, informative, and caring. She told me there was an opening for tomorrow at 9 AM so I made an appointment for today (April 26th) for 9AM like she said. When I went in today (April 26th), with my sick dog, the girl at the front desk (a different girl) simply tells me: "The doctor is scheduled for surgery all day today so he wont be able to see you anymore. Do you want to drop him off later?" I was left speechless, in shock as to how heartless she can be. I told her quietly "ok nevermind" and she didn't even say "SORRY" so I left without saying another word. There was so much going through my mind at the time (things I probably shouldn't write here) and even now but I'll let you use your imagination.
Pros: Veronica was really informative and helpful. Thank you.
Cons: The girl that was at the front desk. Shouldn't be working with LIVE animals! No heart.
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