Victoria Clipper Charters
Seattle, WA 98121-1199
Phone: (206) 443-2560
- Hours:
- Daily 6:30am- 9:00pm
User Reviews for Victoria Clipper Charters
08/09/2007 Posted by opus_13
Booked 3 seats for a day-long trip to San Juan weeks before we came to town. The day prior, we stopped by the pier and checked at the desk. They were courteous and helpful, printed our tickets and instructed us to arrive between 6:45 and 7:15 to board, and we could step right on board,. We arrived at 5 past 7:00 to board. We approached the gate and were instructed to go back to the ticket counter and join the 40-50 other passengers waiting for their tickets. "Don't worry, you won't miss the boat." After 30 minutes, the ticket agent informed us that, "There's a problem with the boat and today's tour has been cancelled. We'll give you a credit towards our (far more expensive) trip to Victoria. " I inquired about a rescheduled San Juan trip and was told, "We're not sure what's wrong with the boat." and can't offer book any more seats. After passing on their bogus upsale scam, we demanded a refund and were presented with a 2 page "Refund request" form that would take weeks to process. Then the bozo at the desk insisted we'd only paid $168 (rather than $215) and had the wrong bloody mailing address for us. It appears to me that VC is simply CANCELLING UNDERBOOKED TRIPS at the last minute and pressuring passngers to upgrade to their lengthier tours.
11/08/2006 Posted by jags999
This is a special weekend kind of outing! They have packages with hotels for a good price and you just park downtown nearby and off you go! The reservations people were very helpful and friendly, too!
