Seattle >Elliott Bay Plaza
Worst Apartment Building in Belltown.
Run, don't walk, away from this place.
The apartments are fine- not special, not abysmal- but you can get nicer apartments for a cheaper price in any of the ten buildings nearby.
There are so many problems with the maintenance and management of this building:
1. The fire alarms have repeatedly malfunctioned. On the last occasion, the fire alarm went off intermittently for a full hour- despite there not being the presence of a fire.
2. Security is seemingly non-existent. When the fire alarms malfunctioned, I called the emergency number after about 20 minutes. The man who answered told me that he had just found about the fire alarms when residents called him, and he was sending over someone who would be there in 10-15 minutes. Clearly, it's very worrisome that the only way that he "found out" about the fire alarm was by a resident call.
4. The elevators often break. The last time, it was broken for a full seven days.
5. Staff members are rarely helpful. When I asked a staff member when the elevator would be repaired, she shrugged and said "I don't know, I've been off the last few days."
6. When I went in to sign my lease, the rent amount shown on the lease was higher than the rent amount on my offer letter. When I pointed this out to the person in the office, they walked around the office confused for a few minutes talking to other people, and then admitted I was right.
7. Emails to the office rarely receive a response.
8. The fitness center is not cleaned regularly.
9. The printer in the business center rarely works.
10. Noise in the building is often loud. I have repeatedly heard residents shouting at each other far after midnight.
11. The office hours are extremely inconvenient. Residents who work standard, 9-6 jobs have no way to receive their packages, and are stuck waiting until the weekend; the office does offer to place the packages outside the door, which could clearly result in theft. When I once suggested that the office hours be shifted or expanded to accommodate working residents, the man I spoke to literally laughed in my face.
I can't warn you away strongly enough.
The building is pretty. Unfortunately, it is horribly mis-managed. STAY AWAY...Below is a list of problems we have encountered frequently during our short 6 month lease.
1. False eviction notice for rent we did pay
2. Canceling meetings 10 minutes before the meeting (after I re-arranged my schedule to make the meeting when it was initially scheduled the night before).
3. Poor communication with residents
4. Always waiting in line to get anything from packages to fixing a parking problem (average wait is 15-30 min)
5. Poor parking (i.e. two large SUVs that don't fit without hitting each other or the wall)
6. Trying to add an additional month onto your rent ($1,600) as your moving out.
7. Hallways daily smell like marijuana (strongly)
8. Doors always come loose, drawers don't open, lights hang down so your head hits them
9. They don't tell you when you have packages
10. Hottub is consistently down
Bottom line: Your hard earned money is better spent almost anywhere else. Don't bother, the problems don't make it worth it.
Nice apartments, terrible management.
Honestly, I love my apartment. I looked at a bunch in this area, and these were the nicest.
However, literally the weekend I signed my lease, they changed management, and they are absolutely awful.
The revolving door of front desk workers are rude, lazy and dumb. ("Can you please show me where the business center is?" "I don't know." "You work here..." "Yeah, I don't know.")
They've given away our parking spots four times in three months to someone else. Really, how hard is it to document who's parking where?
Our balcony door has been broken since we moved in, and it's still not fixed, four months later.
There are numerous other issues, but you get the idea.
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