08/24/09

terrible service

by steffib

My friend and i were downtown and wanted a nice happy hour after shopping. We were told if we wanted to be on the water, go to the Edgewater. So we did. Big mistake. The service was so slow and our waitress forgot things like water and our second glass of wine. We wanted to order before six o'clock to take advantage of the happy hour and she just left us sitting there. It wasn't even busy. We would've stayed the view was so beautiful but not with that kind of service. They also promote that you can get $6 glasses of wine and $5 appetizers however you have to seem cheap and ask which ones! The happy hour menu doesn't tell you what is what and we ended up paying $11 for the wine and $18 for some of the appetizers! All in all we will not be going back.

• Pros: nice view
• Cons: the wait staff

05/05/09

Wonderful Hotel

by darylec

Having just stayed at the Edgewater, I'm shocked to read so many bad reviews on this site. Our room was beautiful and quiet, the view was amazing and the bar was great. We never experienced any problems with the service. Our only complaint would be that the parking is quite expensive. Other than that, though, we loved the Edgewater and would go back in a heartbeat. We've stayed at the W before, which was very nice, but we prefer the Edgewater (especially with a water view room!

• Pros: Beautiful view, great bar
• Cons: expensive parking

05/04/09

Just okay...

by HighFive

My boyfriend & I stayed there and we reserved a city-view with a queen bed. When we got to our room, it was an ocean-view with 2 full beds. We had to call front desk to get the room that we asked for.

Parking was really expensive and valet only.

Not sure if I would come back. Overall...an okay experience.

• Pros: nice view of the city and water
• Cons: Parking is valet only/expensive