Favorite bike repair shop in Seattle.
Ive always had luck with them repairing my bikes in a timely and professional manner. My one bike had Campagnolo parts and my other SRAM, the shop has done a great job in fixing/upgrading both. As far as sales, I cant rate since I did not buy either bike from their.
Great place for bad service.
Hard to imagine how a place with staff this rude can survive for so long, so there must be _something_ they do right. But it's not customer service. Make sure to triple check everything before you hand them your cash. The teenager bike fans they have working there surely know lots about bikes, but they sure as hell don't know much about encouraging repeat visits by their customers.
I love this bike shop. I went there and everyone was so helpful and friendly. I didn't feel pressured into buying some outrageously priced bike, I just wanted to ride around the neighborhood. I bought a bike, helmet, lock, and some gloves for under what i anticipated in spending, it was great! We ended up going back for 2 bikes for my kids as well. What a great deal and great people! Thanks Velo
worst customer service.
local bike shop, but very, very bad customer service. I believe it was even the owner, the man's name was Lloyd. Never shop here, I'll go out of my nieghborhood just to avoid shopping here. too bad....